{"id":577286,"date":"2026-04-11T04:43:11","date_gmt":"2026-04-11T04:43:11","guid":{"rendered":"https:\/\/www.newsbeep.com\/us\/577286\/"},"modified":"2026-04-11T04:43:11","modified_gmt":"2026-04-11T04:43:11","slug":"after-three-year-hiatus-va-to-resume-rollout-of-new-electronic-medical-records-system","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us\/577286\/","title":{"rendered":"After three-year hiatus, VA to resume rollout of new electronic medical records system"},"content":{"rendered":"<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">Four Veterans Affairs health systems in Michigan will activate the department\u2019s new electronic health records system on Saturday, ending <a href=\"https:\/\/www.militarytimes.com\/news\/pentagon-congress\/2023\/04\/21\/va-halts-all-new-work-on-health-records-overhaul\/\" target=\"_blank\" rel=\"nofollow noopener\">a three-year pause to a program<\/a> that has been plagued by delays and cost overruns. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">The VA Detroit Healthcare System, VA Saginaw Healthcare System, VA Ann Arbor and Battle Creek Healthcare Systems will flip the switch from the VA\u2019s legacy digital medical record to the new Federal Electronic Health Record, currently used by six sites across the VA. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">The department\u2019s adoption of the Oracle Health\u2019s FEHR was halted in 2023 following a year-long pause over safety and functionality concerns. The program, which was introduced to medical centers in Washington, Oregon and Ohio between 2020 and 2022, experienced numerous setbacks, including incidences of harm to at least 149 patients, according to the VA inspector general. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">The safety problems were tied to a system feature that caused some specialty-care referrals, follow-on appointments and lab orders to disappear from view. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">VA officials announced in late 2024 that they planned to restart the project in Michigan in 2026, and in March 2025, announced they would accelerate adoption by adding nine more sites this year. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">Deputy Secretary Paul Lawrence said during an event Friday at the John D. Dingell VA Medical Center in Detroit that the VA expects to roll out the system to 26 additional sites next year. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">\u201cBut already, folks in the VA system are knowing how well this is going to go. They\u2019re asking to be moved up,\u201d <a href=\"https:\/\/www.aol.com\/articles\/va-roll-long-delayed-electronic-175629417.html\" target=\"_blank\" rel=\"nofollow noopener\">Lawrence said, according to the Detroit News<\/a>. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">Joining Lawrence at the Detroit event marking the \u201cgo-live,\u201d VA Secretary Doug Collins said the department\u2019s inspector general would monitor the system to ensure it was functioning. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">\u201cOur IG office is a wonderful group that helps us do better in what we do,\u201d Collins said, according to the Detroit News. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">The VA selected the system, made by Cerner, in 2017 after it was chosen by the Department of Defense for the military health system patients. The VA system originally was expected to take 10 years to adopt and cost $10 billion. That estimate was soon revised to $16 billion and now stands at $37.2 billion across the program\u2019s lifecycle, according to Lawrence. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">During the pause, the VA and Defense Department worked jointly to adopt the system at the James Lovell Federal Health Care Center in North Chicago. Between the lessons learned during that rollout and revisions, VA officials have seen vast improvements in performance where it is used, according to Lawrence. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">The deputy secretary <a href=\"https:\/\/news.va.gov\/145607\/whats-different-this-time-federal-ehr\/\" target=\"_blank\" rel=\"nofollow noopener\">wrote in a blog post in March<\/a> that Oracle Health had \u201cimproved system performance, reliability and usability,\u201d running it without any outages 87% of the time between June 2023 and December 2025. The system also attained \u201cincident free time\u201d for nearly two years from March 2024 to December 2025, Lawrence wrote. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">\u201cThe Federal EHR is now reliably available to end users without system-wide outages. We have reduced disruptions, prevented lost productivity and ensured critical workflows continue without delay,\u201d Lawrence said. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">Over the last several weeks, the Michigan facilities told patients to expect fewer available appointments and anticipate pharmacy delays in the ramp-up to the switchover. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">In a message posted on the VA Detroit Medical Center X social media page, officials told veterans they also may see different prescription numbers on medications until they refill their prescriptions in the new system and could expect to see trainers helping staff learn the system. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">\u201cWhat is not changing is the same high-quality health care you have come to expect at Detroit VA Healthcare System,\u201d they wrote on X. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">Republicans and Democrats in Congress have told VA officials they are watching the restart closely and still have concerns about the system\u2019s potential impact on veterans\u2019 medical care and employee burnout. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">Rep. Tom Barrett, R-Mich, chairman of the House Veterans\u2019 Affairs Technology Modernization Subcommittee, said in a hearing in December, that VA physicians and pharmacists continue to have concerns over reliability and safety backstops. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">\u201cThe only acceptable result is a flawless go live because our veterans cannot accept failure,\u201d Barrett said. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">Rep. Nikki Budzinski, D-Ill., said she was concerned that the VA had not completed all recommendations from the Government Accountability Office. The GAO had made several recommendations on improving and implementing the system and the VA had not fulfilled them.<\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">\u201cWe need to have the difficult conversations to make sure that both Oracle and VA are accountable to Congress, to VA employees, and most importantly to veterans,\u201d Budzinski said. <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">Dr. Neil Evans, acting program executive director, said the VA is \u201cready to roll.\u201d <\/p>\n<p class=\"Paragraph-sc-1tqpf5s-0 bFwqVI body-paragraph body-paragraph\">\u201cVA remains committed to successfully implementing a modern, interoperable Electronic Health Record system, which we refer to as the federal EHR, and we intend to implement that across the entire VA enterprise. As was mentioned, since our last hearing in February, VA has made significant progress towards meeting that goal,\u201d Evans said the hearing. <\/p>\n<p>About  Patricia\u00a0Kime<\/p>\n<p class=\"default__BioWrapper-sc-cy7r53-0 eATlTY a-body2\">Patricia Kime is a senior writer covering military and veterans health care, medicine and personnel issues.<\/p>\n","protected":false},"excerpt":{"rendered":"Four Veterans Affairs health systems in Michigan will activate the department\u2019s new electronic health records system on Saturday,&hellip;\n","protected":false},"author":2,"featured_media":577287,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[59],"tags":[253573,229805,4427,253574,97,252,253,29910],"class_list":["post-577286","post","type-post","status-publish","format-standard","has-post-thumbnail","category-health-care","tag-best-military-stories","tag-best-war-stories","tag-circulated-military-times","tag-crazy-military-stories","tag-health","tag-health-care","tag-healthcare","tag-military-times"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/577286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/comments?post=577286"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/577286\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media\/577287"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media?parent=577286"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/categories?post=577286"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/tags?post=577286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}