{"id":590631,"date":"2026-04-17T23:09:09","date_gmt":"2026-04-17T23:09:09","guid":{"rendered":"https:\/\/www.newsbeep.com\/us\/590631\/"},"modified":"2026-04-17T23:09:09","modified_gmt":"2026-04-17T23:09:09","slug":"qvc-and-hsn-bankruptcy-what-does-it-mean-for-customers","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us\/590631\/","title":{"rendered":"QVC and HSN Bankruptcy, What Does It Mean for Customers?"},"content":{"rendered":"

\n\tQVC<\/a> Group \u2014 the company that owns and operates QVC and HSN<\/a>, the shopping channels that have been mainstays of cable TV for decades \u2014 has filed for Chapter 11 bankruptcy protection of its U.S. businesses in the face of a crushing mountain of of debt. <\/p>\n

\n\tThe company filed paperwork for a restructuring support agreement with the holders representing a \u201csignificant majority\u201d of the company\u2019s outstanding funded debt. QVC Group<\/a> has commenced Chapter 11 proceedings in the U.S. Bankruptcy Court for the Southern District of Texas.<\/p>\n

\n\tSo what does this mean for shoppers who purchase products via the company\u2019s TV channels, streaming and social services, websites, apps, stores and catalogs?<\/p>\n

\n\tAccording to the company, at this time, \u201cAll QVC Group brands are operating as usual. The company continues to serve its millions of customers across all channels and platforms for QVC, HSN and Cornerstone Brands.\u201d On-air programming \u201cis continuing as normal and customers can continue to shop the company\u2019s brands as always,\u201d QVC Group said. <\/p>\n

\n\tOther points it highlighted vis-a-vis customer relations: <\/p>\n

For all brands, return policies and procedures remain the same. <\/p>\n

Gift cards and credits remain valid and promotional communications will continue as normal.<\/p>\n

Customers can continue to reach support reps through all normal support channels.<\/p>\n

All retail locations remain open and operating on normal schedules, and all store and merchandise policies remain the same.<\/p>\n

Branded credit cards will continue to function normally.<\/p>\n

\n\tThe West Chester, Pa.-based company says it has enough cash on hand to keep operating during the bankruptcy reorg, which it expects to complete within 90 days. The company reported having more than $1 billion in domestic cash and cash equivalents as of Dec. 31, 2025. The bankruptcy does not include QVC Group\u2019s international operations.<\/p>\n

\n\tNo employee layoffs or furloughs are planned and vendors will be paid on schedule, according to QVC Group. In announcing the Chapter 11 filing, the company said \u201call team members should fully expect to continue receiving their wages and benefits without interruption.\u201d<\/p>\n

\n\tQVC, which stands for \u201cQuality Value Convenience,\u201d started as a live-shopping cable TV channel in 1986. In 2017, QVC bought is longtime rival Home Shopping Network (HSN)<\/a> in a deal worth $2.1 billion.<\/p>\n

\n\tJohn Malone, the media and telecommunications mogul, owns shares giving him control of QVC Group. The company was previously called Qurate Retail Group<\/a> (when it changed its name in 2018\u00a0from Liberty Interactive).<\/p>\n

\n\tOn Thursday, April 16, QVC Group entered into a restructuring agreement with majority lender support, which will reduce its debt from approximately $6.6 billion to $1.3 billion. The new company will emerge from bankruptcy as \u201cReorganized QVC, Inc.\u201d <\/p>\n

\n\t\u201cWe remain focused on serving our customers with joyful and engaging shopping experiences that inspire, entertain and delight,\u201d David Rawlinson, president and CEO of QVC Group, said in a statement. \u201cThis process will allow for QVC Group to have the financial structure it needs to accelerate our return to growth.\u201d<\/p>\n

\n\tThe company said that \u201ca stronger balance sheet, together with revenue growth from social and streaming, is expected to enable QVC Group to stabilize and return to sustainable growth over time,\u201d the company said. In 2025, QVC Group said, it acquired nearly 1 million new U.S. customers on TikTok Shop; that led QVC U.S. to grow its total customer base in 2025 for the first time in more than four years. In addition, the QVC+ and HSN+ streaming service now has 1.5 million monthly active users and sales attributed to streaming grew 19% last year.<\/p>\n

\n\tQVC Group\u2019s bankruptcy court filings and other information related to the case are available on a website administered by the company\u2019s claims agent, Kroll, at this link<\/a>. <\/p>\n

\n\tIn the bankruptcy proceeding, Kirkland & Ellis and Gray Reed are serving as legal counsel, Evercore Group is serving as financial adviser, AlixPartners is serving as restructuring adviser, and Joele Frank is on board as strategic PR adviser.<\/p>\n","protected":false},"excerpt":{"rendered":"QVC Group \u2014 the company that owns and operates QVC and HSN, the shopping channels that have been…\n","protected":false},"author":2,"featured_media":590632,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[54],"tags":[88,221042,221043,221044,92],"class_list":{"0":"post-590631","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-tv","8":"tag-entertainment","9":"tag-hsn","10":"tag-qvc","11":"tag-qvc-group","12":"tag-tv"},"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/590631","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/comments?post=590631"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/590631\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media\/590632"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media?parent=590631"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/categories?post=590631"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/tags?post=590631"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}