{"id":623444,"date":"2026-05-04T19:14:12","date_gmt":"2026-05-04T19:14:12","guid":{"rendered":"https:\/\/www.newsbeep.com\/us\/623444\/"},"modified":"2026-05-04T19:14:12","modified_gmt":"2026-05-04T19:14:12","slug":"dairy-queen-pauses-middle-east-growth-plans-takes-on-ai-in-drive-thrus","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us\/623444\/","title":{"rendered":"Dairy Queen pauses Middle East growth plans, takes on AI in drive-thrus"},"content":{"rendered":"\n<p class=\"yf-1fy9kyt\">By Jonathan Stempel<\/p>\n<p class=\"yf-1fy9kyt\">OMAHA, Nebraska, May 4 (Reuters) &#8211; Middle East tensions including war in Iran have led Berkshire Hathaway-owned Dairy Queen to put expansion plans in the region on hold, as cautious \u200cfranchisees address supply-chain disruptions, the restaurant chain&#8217;s chief executive said.<\/p>\n<p class=\"yf-1fy9kyt\">Speaking during Berkshire&#8217;s annual shareholder weekend \u200cin early May, Chief Executive Troy Bader said shipping restrictions through the Strait of Hormuz require finding alternative routes to ship products that \u200bcannot be obtained locally.<\/p>\n<p class=\"yf-1fy9kyt\">Dairy Queen operates in Bahrain, Kuwait, Oman, Qatar and the United Arab Emirates, according to its website, and had expressed interest in entering Saudi Arabia.<\/p>\n<p class=\"yf-1fy9kyt\">&#8220;Where is Middle East expansion now? We are still highly interested, but right now we are more in a hold position,&#8221; Bader said.<\/p>\n<p class=\"yf-1fy9kyt\">&#8220;Franchisees over there are saying they want to \u200cwait to see what happens,&#8221; he \u2060continued. &#8220;It&#8217;s hard to start up a new brand in any new country. You have to reach scale quickly.&#8221;<\/p>\n<p class=\"yf-1fy9kyt\">LOWER-INCOME DINERS &#8216;WEARY&#8217; OF INFLATION<\/p>\n<p class=\"yf-1fy9kyt\">International Dairy Queen, the Bloomington, Minnesota-based company&#8217;s full name, has \u2060more than 7,900 stores in 20 countries.<\/p>\n<p class=\"yf-1fy9kyt\">Its fastest expansion has been in China, where it has more than 1,800 stores and same-store sales grew 10% last year. Total sales rose about 3% in 2025 to nearly $6.6 billion.<\/p>\n<p class=\"yf-1fy9kyt\">Bader said Dairy \u200bQueen&#8217;s \u200bU.S. customer base has begun to &#8220;segment,&#8221; with wealthier diners continuing \u200bto buy Blizzard ice cream treats, burgers \u200cand chicken strips, while lower-income consumers feel the pinch from elevated borrowing costs and inflation at a nearly three-year high.<\/p>\n<p class=\"yf-1fy9kyt\">&#8220;Many are becoming a little weary,&#8221; Bader said. &#8220;We&#8217;ve had persistent inflation, and interest rates remain high. Most recently, we&#8217;ve seen a significant and fast increase in fuel prices.&#8221; For some of them, Dairy Queen offers $5 mix-and-match food options and $7 meal deals.<\/p>\n<p class=\"yf-1fy9kyt\">AI WITH YOUR ICE CREAM<\/p>\n<p class=\"yf-1fy9kyt\"><a href=\"https:\/\/tech.yahoo.com\/ai\/\" data-ylk=\"slk:Artificial intelligence;elm:context_link;itc:0;sec:content-canvas\" data-yga=\"{&quot;yLinkElement&quot;:&quot;context_link&quot;,&quot;yModuleName&quot;:&quot;content-canvas&quot;,&quot;yLinkText&quot;:&quot;Artificial intelligence&quot;}\" class=\"link \" rel=\"nofollow noopener\" target=\"_blank\">Artificial intelligence<\/a> is also part of Dairy Queen&#8217;s future, as \u200cit prepares to test a chatbot developed by technology company Presto \u200bin about 50 drive-thrus.<\/p>\n<p class=\"yf-1fy9kyt\">An initial test found the bot got \u200b90% of orders right. That sounds low, but \u200bBader said employees monitor AI-generated orders, and his goal is for accuracy topping 99%. \u200cHe also said AI frees employees to do \u200bother jobs.<\/p>\n<p class=\"yf-1fy9kyt\">McDonald&#8217;s, Yum Brands&#8217; Taco \u200bBell, Restaurant Brands International&#8217;s Burger King and Wendy&#8217;s are among other restaurant chains that have tested AI in the ordering process.<\/p>\n","protected":false},"excerpt":{"rendered":"By Jonathan Stempel OMAHA, Nebraska, May 4 (Reuters) &#8211; Middle East tensions including war in Iran have led&hellip;\n","protected":false},"author":2,"featured_media":623445,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45],"tags":[182,181,507,269995,96786,129,74,269996],"class_list":["post-623444","post","type-post","status-publish","format-standard","has-post-thumbnail","category-artificial-intelligence","tag-ai","tag-artificial-intelligence","tag-artificialintelligence","tag-dairy-queen","tag-expansion-plans","tag-middle-east","tag-technology","tag-troy-bader"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/623444","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/comments?post=623444"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/623444\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media\/623445"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media?parent=623444"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/categories?post=623444"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/tags?post=623444"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}