\n FALLS CHURCH, Va. \u00a0\u00a0\u2013\u00a0\u00a0
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Keeping up to date with TRICARE health information is part of making the right healthcare choices for both you and your family members. Equally important, however, is how you manage your healthcare communications so you have quick and easy access to important records and information. This includes your explanation of benefits statements<\/a>, bills, claims<\/a> correspondence, and more.<\/p>\n \u201cDo you prefer to get your EOBs, bills, and general TRICARE information in the mail? Or would you rather \u2018go paperless\u2019 with digital copies?\u201d asked Yolanda Barber, contract oversight, TRICARE Health Plan, at the Defense Health Agency. \u201cTRICARE partners give you the choice, so it\u2019s important that you understand how to receive this information in the format that\u2019s most helpful for you.\u201d<\/p>\n Let\u2019s explore what options you have to \u201cgo paperless\u201d or get print copies of your healthcare communications.<\/p>\n Generally, when you create an account with a TRICARE contractor, the system will automatically opt you \u201cin\u201d for paperless notifications. These notifications will come via email or text, which will direct you to your regional contractor<\/a>\u2019s secure beneficiary portal. Keep in mind that going paperless is a more secure way to access your healthcare information. If you prefer to receive paper copies, you can make your request through your regional contractor\u2019s secure beneficiary portal that most communications come directly to you via mail.<\/p>\n Curious about your options? Some are listed below.<\/p>\n East Region or West Region<\/p>\n Overseas <\/p>\n
TRICARE For Life <\/p>\n
TRICARE Pharmacy Program <\/p>\n
TRICARE Dental Program
Claims: In the U.S., you can\u2019t file dental claims online\u2014you\u2019ll need to mail in your claim form and supporting documentation. Visit Dental Claims<\/a> to learn more.<\/p>\n
Are you overseas? As described in the TRICARE Dental Program Handbook<\/a>, the quickest and easiest way to view your dental EOBs\u2014and file dental claims\u2014is on the TDP website<\/a>. You can also file claims by mail or fax. Go to Dental Claims<\/a> to learn more.<\/p>\n East Region or West Region <\/p>\n
Overseas <\/p>\n
TRICARE For Life <\/p>\n
TRICARE Pharmacy Program<\/p>\n Depending on the contractor, you can set your preferences either online, on the phone, or through an app. Check out your options today.<\/p>\n
\n EOBs: You\u2019ll need to take action to get digital EOBs. You\u2019ll need to have an email address on file through the TRICARE Overseas Region Secure Claims Portal. You can register for an account at the International SOS Secure Claims Portal Login<\/a>.
\n Claims: You can file overseas medical claims easily and securely online. Go to the Overseas contractor beneficiary secure claims portal to submit and track your claims.
\n Payments: All enrollment fees and monthly premiums payment options are paperless. These include via allotment, electronic funds transfer, credit or debit card, phone, or online.
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\n EOBs: You\u2019ll need to take action to get digital EOBs. Create an account through the TRICARE For Life Benefits Administration Portal<\/a>. There you can update your delivery option to digital. Once you\u2019ve opted for digital delivery, you\u2019ll get your medical EOBs when a medical claim has been processed.
\n Paying Medicare premiums:\u00a0To learn more about your digital options, go to Medicare Online Bill Payment<\/a>.
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\n Managing prescriptions: You can manage your prescriptions quickly and easily though your online account with Express Scripts (the TRICARE Pharmacy Program contractor) or the Express Scripts Pharmacy mobile app<\/a>.
\n EOBs: You\u2019ll automatically get pharmacy EOBs online if you have an email on file with Express Scripts or an Express Scripts account<\/a>.
\n Claims: You can file online claims if you have an Express Scripts account. For more information about filing claims, go to Pharmacy Claims<\/a>.
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\nAre you enrolled in the TRICARE Dental Program<\/a>? United Concordia<\/a> administers your TRICARE dental benefit.<\/p>\n
\n EOBs: You can view dental EOBs online via your United Concordia My Account<\/a>. Once you\u2019ve registered with My Account, you can
\n View your coverage
\n Pay your bill
\n Find a network dentist
\n Review your claim history and more
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\n Enrollment: Want to enroll in the TDP? You have two paperless choices: online or by phone. Visit the TRICARE Dental Program<\/a> to learn more.
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\n EOBs: You must call your regional contractor to request paper medical EOBs. You can change your preference at any time by calling your regional contractor or logging in to their portal. Go to the East Region Beneficiary Self-Service portal<\/a> or West Region Beneficiary Portal Log In<\/a>.
\n Claims: When filing a medical claim, you\u2019ll fill out a paper claim form and mail or fax<\/a> it in to your regional contractor. For information about filing claims, visit Medical Claims<\/a>.
\n Payments: You can request paper bills for your enrollment fees or premiums by calling your regional contractor. But to avoid missing a payment, you may want to set up an automatic payment method. Your payment options depend on your plan. For more information, visit Pay My Bill<\/a>.
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\n EOBs: You can get paper copies of your medical EOBs by calling the Overseas contractor, printing a copy from the International SOS Region Secure Claims Portal<\/a>, or by changing your preferences in the portal. If you don\u2019t have an Overseas secure claims portal account, you\u2019ll automatically get paper EOBs each time a claim has been processed.
\n Claims: You can mail in paper claims. Just be sure to file the claim with the overseas claim processor using the address for the area where you got the care. To learn more, visit Filing Claims Overseas<\/a>.
\n Payments: Overseas enrollment and monthly premium payments are paperless only.
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\n EOBs: You\u2019ll get monthly summaries of medical EOBs based on the services you received. However, if you don\u2019t owe any payment, you\u2019ll only get the summaries every 90 days.
\n Payments: You don\u2019t have any enrollment fees with TFL, but you must have Medicare Part A and Medicare Part B. To learn more about paying your Medicare Part B premiums, visit Medicare.gov<\/a>.
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