{"id":669651,"date":"2026-05-28T07:14:14","date_gmt":"2026-05-28T07:14:14","guid":{"rendered":"https:\/\/www.newsbeep.com\/us\/669651\/"},"modified":"2026-05-28T07:14:14","modified_gmt":"2026-05-28T07:14:14","slug":"executives-discuss-how-ai-is-transforming-the-business-landscape","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us\/669651\/","title":{"rendered":"Executives Discuss How AI Is Transforming the Business Landscape"},"content":{"rendered":"

A panel of executives spoke at the TIME100 AI Leadership Forum<\/a> on Wednesday night in New York City about the ways artificial intelligence is reshaping the business landscape, and how they\u2019re shepherding their companies into a technologically capricious future.<\/p>\n

Included on the panel at the TIME forum, which spotlighted AI-driven business leadership, were Nigel Vaz, the chief executive officer of Publicis Sapient, a tech-consulting firm that uses AI to help modernize business and a sponsor of Wednesday\u2019s event; Deepa Soni, the executive vice president and chief information officer of New York Life Insurance Company; and Ravi Radhakrishnan, the executive vice president and chief information officer of American Express.<\/p>\n

Vaz began the conversation discussing the \u201cexponential\u201d capability of AI to transform and enhance companies\u2019 abilities to problem solve and become more efficient.<\/p>\n

For his company, AI is a tool used to extract value and optimize performance for clients by reducing time and cost. Many of them, he notes, must bridge the gap between their relatively outdated technology and increasingly more useful AI tools\u2013\u2013what he referred to as their \u201ctech debt.\u201d The tall task of adopting more efficient tech is weighing down many older companies against new, AI-forward competitors, he says.<\/p>\n

But for now, it isn\u2019t obvious to Vaz who\u2019s winning the race to transform the AI industry.<\/p>\n

\u201cWe have not yet seen the conversation move to \u2018What is the Uber and the Airbnb of the AI era?\u2019 in the context of real transformation of industry,\u201d he said. \u201cWe\u2019re still focused today on the productivity gains, on the incremental value that we can create, which is perfectly fine, given as we just said, we\u2019re so early in the journey.\u201d<\/p>\n

For Soni, AI is a \u201cstrategic enabler\u201d within her company. \u201cThere are actual business problems that we can solve now with AI that we could not before,\u201d she says, adding that, contrary to popular discourse, AI will not eliminate jobs, she believes, but rather expand the capabilities and services of the workforce.<\/p>\n

\u201cI think where we are in the life cycle of adoption of AI, we absolutely think of AI as a human amplifier,\u201d she said. \u201cWe are on a growth trajectory, and we can do a lot more with the same workforce.\u201d<\/p>\n

At American Express, Radhakrishnan admitted that the company initially didn\u2019t see exactly how AI could best be utilized but that by getting some things wrong, the company figured out other ways to move forward and excel.<\/p>\n

\u201cIn the early days,\u201d he said, \u201cwe had assumptions on where we would see value from the technology, and we quickly learned that sometimes some of those assumptions didn\u2019t work out, but the underlying learnings from the technology turned out to be very useful.\u201d<\/p>\n

Despite the rapid progress AI has provided to companies including American Express, and the unpredictable ways in which it will continue to transform businesses and products in years to come, Radhakrishnan believes that company success and consumer opinion will be determined by the same factors by which they are today.<\/p>\n

\u201cI think five years from now, after this is played out a bit more, I think we\u2019ll be back to talking about the same things we should always be talking about: trust, service, security,\u201d he says. \u201cIt\u2019s consumers who are going to decide on which AI are we going to trust.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"A panel of executives spoke at the TIME100 AI Leadership Forum on Wednesday night in New York City…\n","protected":false},"author":2,"featured_media":669652,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[182,4,450,451,6856,3,452,453],"class_list":["post-669651","post","type-post","status-publish","format-standard","has-post-thumbnail","category-breaking-news","tag-ai","tag-breaking-news","tag-breakingnews","tag-headlines","tag-leadership","tag-news","tag-top-stories","tag-topstories"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/669651","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/comments?post=669651"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/669651\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media\/669652"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media?parent=669651"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/categories?post=669651"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/tags?post=669651"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}