{"id":684963,"date":"2026-06-05T01:31:15","date_gmt":"2026-06-05T01:31:15","guid":{"rendered":"https:\/\/www.newsbeep.com\/us\/684963\/"},"modified":"2026-06-05T01:31:15","modified_gmt":"2026-06-05T01:31:15","slug":"walgreens-january-connecticut-ave-location-shutdown-is-causing-ongoing-problems","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us\/684963\/","title":{"rendered":"\u201cWalgreens\u2019 January Connecticut Ave location shutdown is causing ongoing problems\u201d"},"content":{"rendered":"

\"\"<\/p>\n

\u201cDear PoPville,<\/p>\n

I have urged the regional manager of certain Walgreens\u2019 DC stores to automatically send notifications to pharmacy customers and Rx prescribers in response to all medication orders, indicating that they may be delayed. This will help ensure that patients and prescribers have the information they need from Walgreens to make decisions in the best interest of the patient\u2019s healthcare.<\/p>\n

Since I first became a customer in 1999,<\/p>\n

staff consistently provided excellent customer service at their Dupont\/U St NW stores and other locations. But this year, I\u2019ve experienced multiple problems, delays, and snafus. Today, the 13th & U NW pharmacy told me they\u2019ve had an increase in orders since January 13th when the DC Dept of Health shut down the 1815 Connecticut Ave NW store because of a rodent infestation. It\u2019s troubling that they supposedly don\u2019t have enough resources to deal with an increased workload that started almost 5 months ago.<\/p>\n

There has been a significant increase in the number and frequency of problems getting medication orders filled, including delays. But patients don\u2019t learn that in a timely enough way. That\u2019s why I\u2019ve urged Walgreens to automatically send notifications to prescribers and patients in response to every order they receive. This way, prescribers and patients are better informed and able to decide where they wish to get their prescriptions filled. Walgreens admits they are filling orders on a delayed basis. It\u2019s wrong that they not let prescribers and patients know that it\u2019s an ongoing problem. <\/p>\n

PoPville twice reported on the Dupont location being shut down.
\u201cDupont Walgreens closed by Health Dept\u201d<\/a><\/p>\n

In Other Pharmacy\/Sundry News: Down Goes the Walgreens at Connecticut and Florida Ave, NW<\/a><\/p>\n

It\u2019s so obnoxious of them. Multiple prescriptions have been delayed. Sometimes staff or the app indicates that they\u2019re out-of-stock. Sometimes the Rx is marked pending. Sometimes there may be a technological glitch. But those indications are not reliably accurate. I\u2019ve found that staff and the app often don\u2019t have accurate information. I\u2019ve had a number of prescriptions marked as \u201cIn progress.\u201d It\u2019s like a catch-all. For the most recent \u201cIn progress\u201d \u2014 marked that way for about 4 days \u2014 I asked staff in person late Wednesday afternoon about it. I was later told that they had been \u201cout of stock,\u201d and they then ordered it \u2014 for arrival Friday. To be fair, while I was writing this very sentence, the app updated me that the Rx is ready for pickup as of Thursday morning. But the key is that staff at the U Street NW location are in disarray, they\u2019re delayed, they\u2019re not keeping up with orders. Various status indications \u2014 such as \u201cpending,\u201d or \u201cin progress\u201d \u2014 are used loosely when the bottom line is the order isn\u2019t getting filled in a normal way.<\/p>\n

I\u2019ll also note that the vast majority of the time, the majority of staff at RITE AID and Walgreens stores have been absolutely terrific. Walgreens acquired multiple RITE AID stores 5 years ago. And some definitely still are. One has known me for years. Another, newer staff person, knows me by name and is always so helpful. But a number of the U St staff are new \u2014 and confusion is what reigns. <\/p>\n

I\u2019m highlighting this for the community because I\u2019ve observed a high number of screw-ups for 5 months since the DC Dept of Health shut down their 1815 Connecticut Ave NW location on January 13th because of rodent infestation \u2014 and staff are still indicating today, \u201cWe\u2019re in transition.\u201d That\u2019s baloney. <\/p>\n

Yesterday, I began to transfer prescriptions from Walgreens to a local, independently-owned, neighborhood pharmacy.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"\u201cDear PoPville, I have urged the regional manager of certain Walgreens\u2019 DC stores to automatically send notifications to…\n","protected":false},"author":2,"featured_media":684964,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[59],"tags":[97,252,253],"class_list":["post-684963","post","type-post","status-publish","format-standard","has-post-thumbnail","category-health-care","tag-health","tag-health-care","tag-healthcare"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/684963","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/comments?post=684963"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/684963\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media\/684964"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media?parent=684963"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/categories?post=684963"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/tags?post=684963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}