{"id":76634,"date":"2025-08-12T07:24:17","date_gmt":"2025-08-12T07:24:17","guid":{"rendered":"https:\/\/www.newsbeep.com\/us\/76634\/"},"modified":"2025-08-12T07:24:17","modified_gmt":"2025-08-12T07:24:17","slug":"gen-z-millennials-shape-the-new-rules-of-financial-advice-but-can-advisors-keep-up","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us\/76634\/","title":{"rendered":"Gen Z, Millennials shape the new rules of financial advice but can advisors keep up?"},"content":{"rendered":"<p>\n                Kristy Smith from Broadridge says advisors who can&#8217;t adapt risk being left behind.\n            <\/p>\n<p style=\"text-align:justify\"><a href=\"https:\/\/www.investmentnews.com\/retirement-planning\/younger-investors-remain-resilient-amid-market-turbulence-survey-reveals\/261055\" target=\"_blank\" rel=\"nofollow noopener\">Younger investors<\/a> aren\u2019t just entering the financial advice world, they\u2019re rewriting the rules. And advisors need to keep up.\u00a0<\/p>\n<p>\u201cYounger investors \u2014 especially Gen Z and Millennials \u2014 are flipping the script on financial advice,\u201d says Kristy Smith, general manager on the wealth management team at <a href=\"https:\/\/www.investmentnews.com\/fintech\/broadridge-makes-strategic-move-into-ai-driven-wealth-lending\/261622\" target=\"_blank\" rel=\"nofollow noopener\">Broadridge<\/a> and a former VP and analyst at Goldman Sachs.<\/p>\n<p>\u201cA research study we did with Dow Jones shows they actually value working with an advisor more than any other generation.\u201d she says, sharing insights with InvestmentNews. \u201cBut they\u2019re not looking for a sales pitch. They want real guidance: help building financial literacy, advice rooted in personal goals, and content that speaks to who they are.\u201d<\/p>\n<p>For financial advisors, the shift in what clients want is more than a trend, it\u2019s a wake-up call. As Smith puts it, \u201cPersonalization isn\u2019t a perk anymore, it\u2019s the price of entry.\u201d<\/p>\n<p>But while many advisors still believe younger clients aren\u2019t interested, the research suggests otherwise.<\/p>\n<p>\u201cOur data shows they\u2019re actively looking for guidance. What\u2019s holding advisors back are compliance hurdles, time constraints, and a lack of familiarity with digital tools, Smith says, adding that there are tools to help. \u00a0\u00a0<\/p>\n<p>\u201cTo win over the next generation, advisors need to embrace tech-forward approaches and go where younger investors are \u2014 online, mobile, and expecting an experience that feels tailored, not templated,\u201d she urges.<\/p>\n<p>Personalized content is one of the most powerful trust-builders for next-gen clients.<\/p>\n<p>\u00a0\u201cWhen advisors consistently share information tailored to an individual\u2019s interests and financial goals, it shows they\u2019re paying attention and they genuinely understand and value their clients\u2019 unique needs,\u201d Smith explains. Yet, she points out, \u201conly 4 in 10 advisors are actually sharing personalized content with clients. They gravitate toward short videos, podcasts, and personalized email updates \u2014 formats that are easily digestible and mobile-friendly.\u201d<\/p>\n<p>Social media, often viewed as <a href=\"https:\/\/www.investmentnews.com\/ria-news\/truly-concerning-social-media-is-winning-gen-zs-wallets-over-financial-advisors\/260522\" target=\"_blank\" rel=\"nofollow noopener\">a compliance minefield<\/a>, is also part of the solution. Smith recommends platforms that integrate compliance into the workflow, making it easier to post with confidence and to get it right.<\/p>\n<p>\u201cThe key is consistency,\u201d she notes. \u201cWhen advisors regularly share high-quality, compliance-approved content, they not only stay top of mind, advisors enhance their credibility, expand their reach, and engage with younger investors, without compromising on regulatory standards.\u201d<\/p>\n<p>Technology is also helping bridge the financial literacy gap for those not yet working with an advisor.<\/p>\n<p>\u201cVideo content has become a highly effective way for young investors to engage with and understand financial topics,\u201d says Smith, adding that digital calculators and planning tools \u201care empowering individuals to model savings strategies, estimate retirement needs, and explore different investment options on their own.\u201d<\/p>\n<p>And looking ahead, what does she see as the most critical capability advisors will need to succeed over the next 5\u201310 years?<\/p>\n<p>\u201cOne of the most critical capabilities for advisors will be their use of a single marketing platform that enables them to share personalized content at scale with their investors,\u201d she says. \u201cWith a significant portion of the advisor population nearing retirement in the next decade, it\u2019s critical to find solutions that allow advisors to efficiently grow and manage their businesses without sacrificing the personal relationships that set them apart.\u201d<\/p>\n<p>This, she adds, means that scalable, data-enriched lead generation campaigns are essential, as they provide valuable insights into prospects\u2019 financial health and goals, helping advisors tailor their outreach more effectively.<\/p>\n<p>\u201cAdditionally, to cater to different learning styles across their client base, advisors need the ability to share personalized content through a variety of formats, such as videos, articles, webinars, and infographics. Embracing these strategies will position advisors to thrive amid industry change and evolving client expectations,\u201d Smith concludes.<\/p>\n","protected":false},"excerpt":{"rendered":"Kristy Smith from Broadridge says advisors who can&#8217;t adapt risk being left behind. Younger investors aren\u2019t just entering&hellip;\n","protected":false},"author":2,"featured_media":76635,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[39],"tags":[54297,28,147,530,74],"class_list":["post-76634","post","type-post","status-publish","format-standard","has-post-thumbnail","category-personal-finance","tag-broadridge","tag-business","tag-personal-finance","tag-personalfinance","tag-technology"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/76634","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/comments?post=76634"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/76634\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media\/76635"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media?parent=76634"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/categories?post=76634"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/tags?post=76634"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}