{"id":768112,"date":"2026-07-17T10:52:28","date_gmt":"2026-07-17T10:52:28","guid":{"rendered":"https:\/\/www.newsbeep.com\/us\/768112\/"},"modified":"2026-07-17T10:52:28","modified_gmt":"2026-07-17T10:52:28","slug":"idaho-hospital-workers-say-surgeon-was-danger-kept-operating","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us\/768112\/","title":{"rendered":"Idaho hospital workers say surgeon was danger, kept operating"},"content":{"rendered":"\n<p id=\"app-only-message\" class=\"app-only-item\">\tViewing this story in our app?\t<a target=\"_blank\" href=\"https:\/\/www.idahostatesman.com\" rel=\"nofollow noopener\">\tClick here\t<\/a>\tfor a better experience on our website.<\/p>\n<p>  smiller@idahostatesman.com&#8221; data-image-side=&#8221;&#8221; class=&#8221;hide-from-app&#8221;&gt;\t<img decoding=\"async\" src=\"https:\/\/www.newsbeep.com\/us\/wp-content\/uploads\/2026\/07\/BOI_110701SaintAlphonsusinvestigation.JPG\" class=\"hide-from-app\"\/><\/p>\n<p>Scott Tighe remembers being prepped for surgery at the Saint Alphonsus Medical Center Emergency Department in Nampa, but having the experience feel more like he was at a used car lot.<\/p>\n<p>The 62-year-old said he thought he had eaten \u201ca couple of bad tacos\u201d when he started experiencing severe stomach pain in October 2022, but he was quickly informed at the hospital that his gallbladder was in rough shape \u2014 bad enough to warrant an emergency cholecystectomy, or gallbladder removal surgery.<\/p>\n<p>That\u2019s when hospital staff introduced him to trauma surgeon Dr. Mark L. Shapiro.<\/p>\n<p>\u201cThey were giving me a sales job like, \u2018Oh, he\u2019s the best, and you\u2019ll be in and out of here in 45 minutes,\u2019 \u201d Tighe told the Idaho Statesman.<\/p>\n<p>The surgery, which typically takes one to two hours, is a minimally invasive procedure performed with a camera and small instruments to reduce trauma. But for Tighe, it became life-altering.<\/p>\n<p>Shapiro opened Tighe for a more invasive surgery after the initial procedure took \u201clonger than expected,\u201d according to the surgeon\u2019s notes, which Tighe shared with the Statesman. Shapiro said in his notes that he opted to partially remove Tighe\u2019s gallbladder because some of the tissue was \u201ccemented together\u201d and difficult to distinguish.<\/p>\n<p>The surgery took more than four hours, Tighe told the Statesman.<\/p>\n<p>Multiple gallstones remained inside Tighe\u2019s body. His wife, Kristal, told the Statesman that Tighe wasn\u2019t prescribed antibiotics right away, and that Shapiro informed her of the remaining stones immediately after the surgery; they \u201cshouldn\u2019t be a concern,\u201d she recalled being told.<\/p>\n<p>But three weeks later, Tighe arrived at the emergency room with a fever, and fluid leaking from his surgery incision. Medical records showed he had <a href=\"https:\/\/www.uofmhealth.org\/our-care\/specialties-services\/bile-duct-leaks\" rel=\"nofollow noopener\" target=\"_blank\">a bile leak<\/a>, an uncommon complication from gallbladder removal surgery where the digestive system fluid drains into the abdomen. It\u2019s potentially life-threatening.<\/p>\n<p>Tighe also had sepsis, an extreme, life-threatening response to an infection. He needed another procedure, this time to drain the infection from the surgery. Then another when he developed an abdominal abscess again several months later. And another, to flush the gallstones from his abdomen.<\/p>\n<p>After repeated infections and antibiotics, \u201cI was weak as a kitten, and I could barely lift anything,\u201d Tighe said.<\/p>\n<p>                                          <img decoding=\"async\" class=\"responsive-image\" loading=\"lazy\" src=\"https:\/\/www.idahostatesman.com\/public\/latest-news\/f5tidx\/picture316507490\/alternates\/FREE_1200\/Tighe%20graphic%201.png\"   width=\"1200\" height=\"675\" title=\"Tighe graphic 1.png\" alt=\"Photos show marker outlining redness on Scott Tighe\u2019s abdomen following an open gallbladder removal surgery, left, and a drain to remove infection.\"\/>                                                                                    Photos show marker outlining redness on Scott Tighe\u2019s abdomen following an open gallbladder removal surgery, left, and a drain to remove infection.                                                                                                                                                                        Provided by Scott Tighe                                                                                        <\/p>\n<p>He said Saint Alphonsus providers told him that the complications were due to his diabetes. What he didn\u2019t know: Shapiro had a history of complications with gallbladder surgeries, according to three former colleagues and complaints made to hospital leadership. That history was problematic enough, in fact, for the hospital to assign him a \u201ccoach\u201d for surgical procedures, recordings of meetings with Saint Alphonsus leaders showed.<\/p>\n<p>The Statesman reviewed 3.5 hours of recorded meetings, as well as nearly 400 pages of documents that included internal complaints, written warnings, emails, text messages and letters to hospital leadership.<\/p>\n<p>Those records showed that several current and former Saint Alphonsus healthcare professionals who worked alongside Shapiro raised concerns and filed complaints about the surgeon\u2019s abilities and his impacts on patient safety over the course of years.<\/p>\n<p>Three of those employees spoke to the Statesman, and two shared records, on condition they not be named out of concern for professional retaliation.<\/p>\n<p>In interviews, they said Shapiro had a history of injuring patients during gallbladder surgeries. His past coworkers said the surgeon also frequently took multiple hours on emergency procedures that would ideally be done in under an hour to avoid complications like hypothermia, hypotension and clotting issues.<\/p>\n<p>Documents and recordings reviewed by the Statesman showed that the employees raised these issues with Saint Alphonsus leaders, including then-Trauma Medical Director Parker Fillmore, then-Saint Alphonsus Regional Medical Center President David McFadyen and then-Chief Medical Officer Patrice Burgess. Employees said their concerns were ultimately ignored by senior leaders and sometimes became grounds for retaliation.<\/p>\n<p>McFadyen has since been <a target=\"_blank\" rel=\"Follow nofollow noopener\" href=\"https:\/\/www.saintalphonsus.org\/news\/trinity-health-names-david-mcfadyen-president-and-ceo-trinity-health-west-region\">promoted<\/a> to president and CEO of Trinity Health, West Region \u2014 a role that includes oversight of the Saint Alphonsus medical centers in Boise and Nampa. Trinity Health is the parent company of Saint Alphonsus.<\/p>\n<p>In a written statement, Saint Alphonsus told the Statesman that it prioritizes patient safety and high-quality clinical care. Though it declined to answer most questions about specific cases, internal reviews or personnel, citing \u201cprivacy and legal obligations,\u201d the health system said it takes concerns about patient care or clinical practices seriously and reviews them thoroughly. Saint Alphonsus, with a large medical center in Boise, is one of Idaho\u2019s two largest health systems.<\/p>\n<p>Shapiro \u201cchose to leave\u201d Saint Alphonsus in July 2023, the hospital system told the Statesman.<\/p>\n<p>\u201cWe have strong quality processes in place to ensure we consistently deliver the safe and trusted care to which we are committed,\u201d the statement said. \u201c\u2026 We expect and encourage every member of our team to feel comfortable speaking up about safety concerns and we have a no retaliation policy. When issues are identified, we take appropriate action consistent with our policies and legal and regulatory requirements.\u201d<\/p>\n<p>                                          <img decoding=\"async\" class=\"responsive-image\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/us\/wp-content\/uploads\/2026\/07\/Saint alphonsus attributed statement.png\"   width=\"1200\" height=\"675\" title=\"Saint alphonsus attributed statement.png\" alt=\"Saint Alphonsus\u2019 full response to inquiries from the Idaho Statesman is above.\"\/>                                                                                    Saint Alphonsus\u2019 full response to inquiries from the Idaho Statesman is above.                                                                                    <\/p>\n<p>Fillmore, who sued Saint Alphonsus over the hospital system\u2019s noncompete agreements and his own claims of retaliation, told the Statesman in an interview that he \u201cwanted the very best for the trauma program\u201d and denied allegations that he retaliated against coworkers or ignored patient safety concerns.<\/p>\n<p>\u201cPatients aren\u2019t going to get good care at Saint Alphonsus when you have an organizational culture that\u2019s pushing the people who are advocating for the right thing out of the organization,\u201d Dr. Jeremy Conklin, a surgeon who worked at the hospital, told the Statesman.<\/p>\n<p>                                          <img decoding=\"async\" class=\"responsive-image\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/us\/wp-content\/uploads\/2026\/07\/BOI_111003SaintAlphonsus.JPG\"   width=\"1200\" height=\"1069\" title=\"BOI_111003SaintAlphonsus.JPG\" alt=\"Saint Alphonsus Medical Center - Nampa, Nov. 8, 2025.\"\/>                                                                                    Saint Alphonsus Medical Center in Nampa is pictured on Nov. 8, 2025. Scott Tighe had his gallbladder removed here in October 2022 and said he faced numerous complications afterward.                                                                                            Sarah A. Miller                                                                            smiller@idahostatesman.com                                                                                        Employees complain to Saint Alphonsus leaders<\/p>\n<p>Fillmore told the Statesman he hired Shapiro as a Saint Alphonsus trauma surgeon in 2021 with the intention of having Shapiro help him achieve his \u201cvision\u201d of an improved trauma program. According to Shapiro\u2019s LinkedIn profile, he worked as the trauma medical director at a hospital in Portsmouth, New Hampshire, before arriving in Boise. He held the same position at Emory University\u2019s Grady Health System in Georgia for about a year, and he was the chief of acute care surgery at Duke University Health System in North Carolina, where he spent 11 years, he said on his social media profile. Shapiro did not respond to requests for comment.<\/p>\n<p>Fillmore said he thought Shapiro\u2019s experience in education and research would benefit the trauma program. As an \u201colder\u201d surgeon, Fillmore said, Shapiro may not have been the most up to date on new surgical techniques.<\/p>\n<p>\u201cHe\u2019s used to having people who are well-trained around him, competent people, residents and fellows, people with higher levels of training,\u201d Fillmore told the Statesman. \u201cAnd so when he came, he struggled in that he wasn\u2019t as efficient, I would say, as younger doctors. So it took him longer to do documentation, it took him longer to do cases.\u201d<\/p>\n<p>It wasn\u2019t long before colleagues in Boise began to question his competency.<\/p>\n<p>For one former Saint Alphonsus physician assistant who spoke to the Statesman, Shapiro\u2019s decision-making in surgery became a red flag. Within a few months of Shapiro\u2019s arrival, the behavior eroded any trust that employee had in the surgeon and raised a unique concern for the first time in that employee\u2019s career.<\/p>\n<p>\u201cIt made me question my career because I\u2019m associated with whatever decisions surgeons make in the operating room,\u201d the former employee told the Statesman.<\/p>\n<p>Former coworkers said they watched Shapiro make risky or irresponsible decisions in surgery and about procedures, leading to poor patient outcomes. The physician assistant said Shapiro \u201cshut down\u201d any questions about his choices in surgery and carried on, telling support staff they \u201cshouldn\u2019t have a say in surgical decision-making.\u201d<\/p>\n<p>That\u2019s when the physician assistant decided to elevate the problem to Fillmore.<\/p>\n<p>Fillmore told the Statesman he recalled fielding complaints about Shapiro\u2019s speed, claims that the surgeon appeared to struggle during surgery or statements from employees that they \u201cdidn\u2019t feel safe\u201d with the surgeon.<\/p>\n<p>\u201cI said, \u2018Could you give me some actionable facts?\u2019 \u201d Fillmore recalled. \u201cI need something besides, \u2018You don\u2019t feel safe,\u2019 for me to take action.\u201d<\/p>\n<p>A recording reviewed by the Statesman confirmed that employees expressed outright fear of working alongside Shapiro in the operating room.<\/p>\n<p>\u201cI\u2019m not sure that I want to scrub in and put my license at risk,\u201d one employee said during an early 2022 meeting with Fillmore to discuss concerns over Shapiro\u2019s conduct. \u201cThat\u2019s how I feel, and a majority of us feel that way.\u201d<\/p>\n<p>Employees told Fillmore during the early 2022 meeting that Shapiro had recently injured a patient\u2019s common bile duct, a small tube that carries bile from the liver and gallbladder to the small intestine, during surgery.<\/p>\n<p>The injury is \u201crare,\u201d <a href=\"https:\/\/www.facs.org\/for-medical-professionals\/news-publications\/news-and-articles\/bulletin\/2025\/may-2025-volume-110-issue-5\/critical-view-of-safety-minimizes-risk-of-bile-duct-injury\/\" rel=\"nofollow noopener\" target=\"_blank\">according to the American College of Surgeons<\/a>, and occurs in about 3 of 1,000 gallbladder removal surgeries, which the organization describes as \u201cone of the most commonly performed operations.\u201d Staffers said Shapiro\u2019s mistake raised concerns about his ability to keep patients safe.<\/p>\n<p>\u201cWe\u2019re still working on that,\u201d Fillmore replied during the meeting, which was recorded by employees. \u201cHe\u2019s gonna get a coach.\u201d<\/p>\n<p>Fillmore acknowledged during the meeting that a surgeon \u201cshould be able to knock out even a difficult open gallbladder, certainly within two hours.\u201d<\/p>\n<p>Shapiro did receive a proctor, a peer meant to observe his competency, for surgeries. But former coworkers said the monitoring did not improve his skills at the gallbladder surgery. A formal grievance against the hospital system reviewed by the Statesman said Shapiro injured another patient\u2019s common bile duct while being proctored.<\/p>\n<p>Dr. Timothy Gardner, a gastroenterologist at Dartmouth College in New Hampshire, said the procedure can be complicated by inflammation. Gardner said in those situations, it\u2019s more common for surgeons to need to do open surgery rather than laparoscopic surgery, the less invasive approach that is now the standard of care for the surgery.<\/p>\n<p>\u201cIf you do cut through a bile duct, or staple a bile duct shut, that\u2019s a major problem, a difficult problem to fix,\u201d Gardner said.<\/p>\n<p>Dr. Michael Brunt, Pruett professor of surgery at Washington University School of Medicine in St. Louis and former president of the Society of American Gastrointestinal and Endoscopic Surgeons, reiterated Gardner\u2019s points.<\/p>\n<p>Brunt told the Statesman in an interview that any surgeon who is a successful graduate of a U.S. medical school is trained to perform a safe cholecystectomy and may go on to have more training in the procedure depending on their residency and fellowships.<\/p>\n<p>Shapiro earned his medical degree from Ross University School of Medicine in the Caribbean and completed a fellowship in surgical critical care at University of Cincinnati Medical Center, according to professional biographies.<\/p>\n<p>Brunt said it\u2019s \u201cprobably uncommon\u201d for a surgeon to need a proctor for cholecystectomies when they have years of experience under their belt, as Shapiro did by the time he arrived at Saint Alphonsus.<\/p>\n<p>\u201cGenerally the more experienced you are, the risk of having something like (an injury) happen can go down over time, unless there\u2019s a deficit of training or operative ability,\u201d Brunt said.<\/p>\n<p>Other issues with Shapiro\u2019s conduct remained unaddressed, the three former coworkers of his told the Statesman. They said they met with Fillmore three or four times over the course of a year and submitted complaints to the hospital\u2019s internal \u201cevent reporting\u201d system each time they witnessed Shapiro making unsafe surgical decisions. One former employee recalled submitting about one complaint to the system per month over the course of about a year.<\/p>\n<p>In the recorded meeting with Fillmore, employees said they felt uncomfortable broaching topics about surgery times and surgical competency directly with Shapiro because he became \u201cvery defensive.\u201d<\/p>\n<p>One recording shared with the Statesman showed that an employee told Saint Alphonsus\u2019 then-executive medical director, Burgess, during a meeting in 2023 that there could be as many as 20 patients who suffered as a result of Shapiro\u2019s lacking skills and judgment. It was another attempt, in a string of complaints over the course of a year, to alert leadership about Shapiro. Burgess did not respond to a request for comment.<\/p>\n<p>Meanwhile, Shapiro continued to operate.<\/p>\n<p>                                          <img decoding=\"async\" class=\"responsive-image\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/us\/wp-content\/uploads\/2026\/07\/BOI_110703SaintAlphonsusinvestigation.JPG\"   width=\"1200\" height=\"675\" title=\"BOI_110703SaintAlphonsusinvestigation.JPG\" alt=\"Scott Tighe, a former Saint Alphonsus patient had gallbladder surgery was performed by surgeon Mark Shapiro. Tighe experienced sepsis and complications as a result of the surgery.\"\/>                                                                                    Scott Tighe, pictured here at his home in Nampa in November 2025, said he experienced more than a year of complications following a gallbladder removal surgery performed by former Saint Alphonsus surgeon Mark Shapiro in October 2022. Tighe\u2019s medical records show he experienced sepsis and had a bile leak.                                                                                            Sarah A. Miller                                                                            smiller@idahostatesman.com                                                                                        Saint Alphonsus allegedly retaliates<\/p>\n<p>While Shapiro continued to work, employees faced reprisals when they spoke up about the surgeon, the three employees told the Statesman.<\/p>\n<p>Fillmore formally wrote up at least one person who raised complaints about Shapiro in meetings, according to a signed document reviewed by the Statesman. The reprimand did not reference the complaint about Shapiro directly but criticized the employee\u2019s conduct.<\/p>\n<p>One of the employees said Fillmore verbally reprimanded them for not being supportive of Shapiro; that employee had told another colleague, who was about to oversee a procedure Shapiro was performing, that \u201cI would not let (him) operate on my dead dog.\u201d<\/p>\n<p>\u201cI said, \u2018I have an opinion, I\u2019m allowed to have an opinion,\u2019 \u201d the former employee recalled. \u201cIt\u2019d be like if somebody asked me in the community if they were having appendicitis, \u2018Would you let that person operate on you?\u2019 No, I would not.\u201d<\/p>\n<p>Fillmore denied retaliating against anyone. He told the Statesman he never prompted an HR investigation, and was only involved in disciplinary actions in his capacity as a supervisor.<\/p>\n<p>\u201cI did not initiate any complaints,\u201d he added. \u201cI was only a participant because I had to be a participant, but none of them were my own complaints.\u201d<\/p>\n<p>Two of the healthcare workers said they also informed the hospital about the apparent retaliation, which is called out in the Code of Conduct for Trinity Health. The code says Trinity hospitals have \u201czero tolerance\u201d for retaliation, which \u201cincludes direct as well as indirect actions, or the threat of actions, of supervisors, co-workers, or others.\u201d Anyone engaging in retaliation will be disciplined, the Code of Conduct says.<\/p>\n<p>One of the employees left to work elsewhere but retained permission to pick up shifts at Saint Alphonsus. The Statesman reviewed recordings in which the employee informed Burgess, McFadyen and HR representatives about safety concerns and perceived retaliation from Fillmore.<\/p>\n<p>\u201cI can kind of see where, from your lens, some of that could appear like retaliation,\u201d McFadyen said in the recorded meeting.<\/p>\n<p>It\u2019s unclear whether the hospital acted on the employee\u2019s allegations about Fillmore.<\/p>\n<p>The employee also left a written anonymous complaint about retaliation with the hospital\u2019s HR complaint portal, according to documents reviewed by the Statesman. Within a week of the complaint, Saint Alphonsus rescinded their permission to work shifts at Saint Alphonsus, emails obtained by the Statesman showed.<\/p>\n<p>Saint Alphonsus loses trauma certification<\/p>\n<p>In March 2023, Fillmore was called up for a three-month military deployment with the Idaho Air National Guard. In his lawsuit against Saint Alphonsus, he said he identified issues with the Boise medical center\u2019s trauma program that would cause it to lose its verification from the American College of Surgeons, a certification that acknowledges the level of resources and preparedness a hospital possesses to deal with emergencies.<\/p>\n<p>The <a href=\"https:\/\/www.amtrauma.org\/page\/traumalevels\" rel=\"nofollow noopener\" target=\"_blank\">college offers five levels of verification<\/a>, with Level 1 indicating the most resources, training and preparedness for trauma situations. Saint Alphonsus\u2019 Boise location is designated as Level 2, while its Nampa center is a Level 3.<\/p>\n<p>Fillmore said Saint Alphonsus didn\u2019t rectify the issues while he was deployed. The hospital failed a November 2023 verification inspection \u2013 a decision Fillmore told the Statesman he agreed with. One month later, he was fired.<\/p>\n<p>Fillmore\u2019s lawsuit alleges he was retaliated against for his deployment as well as for urging Saint Alphonsus to improve its trauma program by hiring more surgeons, reducing overtime, paying employees appropriate wages and improving overall trauma care.<\/p>\n<p>The health system and surgeons college declined to provide details on what led to the accreditation slip, and the Idaho Time Sensitive Emergency System Council, the state accreditation organization for trauma hospitals, <a href=\"https:\/\/www.idahostatesman.com\/news\/business\/article283098683.html\" rel=\"nofollow noopener\" target=\"_blank\">offered the Statesman only vague details at the time<\/a>.<\/p>\n<p>Officials with the state council said four findings related to the lapse in verification were related to orthopedic surgeon and neurosurgeon response times, issues regarding alcohol screening for patients, and the hospital\u2019s process improvement and patient safety program, according to prior Statesman reporting.<\/p>\n<p>Saint Alphonsus\u2019 Boise location is one of just a few hospitals in the state with Level 2 trauma certification, and former employees told the Statesman they believed part of the motivation to keep Shapiro was his role in standing up another trauma center at the hospital\u2019s Nampa location, where Shapiro became the interim trauma medical director.<\/p>\n<p>                                          <img decoding=\"async\" class=\"responsive-image\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/us\/wp-content\/uploads\/2026\/07\/BOI_111001SaintAlphonsus.JPG\"   width=\"1200\" height=\"874\" title=\"BOI_111001SaintAlphonsus.JPG\" alt=\"Saint Alphonsus Medical Center - Nampa, Nov. 8, 2025.\"\/>                                                                                    Mark Shapiro became interim trauma medical director at Saint Alphonsus\u2019 Nampa location prior to his 2023 departure from the hospital system.                                                                                            Sarah A. Miller                                                                            smiller@idahostatesman.com                                                                                        <\/p>\n<p>Staffing challenges during this period led to Saint Alphonsus leaning heavily on locum tenens physicians \u2014 traveling doctors assigned by specialized agencies to fill shifts on a contract basis \u2014 for its trauma department. One was Conklin, a Seattle-based surgeon and healthcare attorney who first came to Boise in February 2024 to help fill physician shortages.<\/p>\n<p>During one visit, Conklin heard that a colleague had faced formal disciplinary action after helping their patient\u2019s family with a request for a second opinion. The employee consulted with a private surgeon outside of the hospital system after a Saint Alphonsus surgeon unsuccessfully tried to treat the patient. The second doctor was successful, Conklin said.<\/p>\n<p>The written warning, which Conklin shared with the Statesman, said the employee violated the Code of Conduct by not informing the patient\u2019s surgeon of the request for a second opinion and plan to provide a referral.<\/p>\n<p>Conklin said he was concerned that the discipline violated <a href=\"https:\/\/www.law.cornell.edu\/uscode\/text\/42\/1320a-7b\" rel=\"nofollow noopener\" target=\"_blank\">federal anti-kickback law<\/a> \u2014 which prohibits healthcare professionals from accepting rewards or being punished for referrals \u2014 by trying to punish the employee for failing to refer patients within its own health system. He offered to write an appeal on his colleague\u2019s behalf.<\/p>\n<p>The warning did not specify that the employee needed to get a second opinion from a provider within Saint Alphonsus\u2019 system.<\/p>\n<p>\u201cI felt like any healthcare provider who does the right thing shouldn\u2019t get punished,\u201d Conklin told the Statesman. \u201cThere shouldn\u2019t be barriers to you doing the right thing for the patient, because that\u2019s the job, right? It\u2019s about treating the patient and making the patient better.\u201d<\/p>\n<p>A memo from then-President and CEO Odette Bolano, which Conklin shared with the Statesman, showed hospital leadership reversed the disciplinary action, though Bolano still chastised the employee for not elevating the situation to the trauma medical director.<\/p>\n<p>Retaliatory behavior at Saint Alphonsus persisted, Conklin told the Statesman. He said shortly after he argued on his colleague\u2019s behalf, he was told by his locum agency that Saint Alphonsus informed it the open physician positions had been filled, and months worth of locum shifts he was contracted to fill later in the year would no longer be available.<\/p>\n<p>Soon after, he received an erroneous text from the agency that showed another locum tenens provider had been booked for the Saint Alphonsus shifts he\u2019d just lost.<\/p>\n<p>\u201cDisregard,\u201d the agency contact said in a subsequent text. Conklin was stunned.<\/p>\n<p>He contacted Trinity\u2019s Integrity and Compliance hotline to file a complaint alleging retaliation, according to documents reviewed by the Statesman. Conklin said that after several weeks of investigation from Trinity, he was invited to a video conference with Burgess and two representatives from the company \u2014 the chief integrity and compliance officer and a compliance specialist who investigated Conklin\u2019s claim.<\/p>\n<p>Conklin said the representatives told him their investigation found that he had been retaliated against and cited emails in which Saint Alphonsus officials told Conklin\u2019s locum agency that they did not want him to return to the hospital system.<\/p>\n<p>Trinity did not respond to requests for comment, and Saint Alphonsus did not address Conklin\u2019s claims directly.<\/p>\n<p>Conklin told the Statesman that, despite the confirmation of retaliation from Saint Alphonsus, he was told during the call that he would receive no compensation for lost wages or shifts. He received no confirmation of the findings in writing, he said. The Statesman reviewed a letter sent to Conklin by an attorney representing Saint Alphonsus that said the \u201cdebriefing\u201d was done as a courtesy to ensure the issues he raised were thoroughly investigated. The letter said the hospital system had \u201cno obligation\u201d to provide Conklin a written summary of its investigation.<\/p>\n<p>\u201c(They said) they didn\u2019t owe me any back pay because they could have filled the shifts with a full-time Saint Alphonsus trauma surgeon, and I wouldn\u2019t have lost any money because I wouldn\u2019t have gotten those shifts,\u201d Conklin said. \u201cThat\u2019s not the way the law works. The law doesn\u2019t have a prediction of the future when you go to figure out damages. The damages are what you suffered at that time.\u201d<\/p>\n<p>Few alternatives for healthcare in Boise area<\/p>\n<p>By summer of 2023, Shapiro had left Saint Alphonsus. The circumstances of his departure are unclear. He now works at Methodist Health System in Mansfield, Texas.<\/p>\n<p>Scott Tighe said he spent the year following his gallbladder removal surgery with a constant feeling of nausea, but when he spoke with Saint Alphonsus providers, he felt the issues were written off.<\/p>\n<p>\u201cYou know that feeling like you\u2019re gonna throw up, but you don\u2019t? If you move quick, you\u2019re lightheaded,\u201d he said. \u201cIt\u2019s just a real nasty feeling, so you keep complaining about it.\u201d<\/p>\n<p>                                          <img decoding=\"async\" class=\"responsive-image\" loading=\"lazy\" src=\"https:\/\/www.newsbeep.com\/us\/wp-content\/uploads\/2026\/07\/Tighe graphic 2.png\"   width=\"1200\" height=\"675\" title=\"Tighe graphic 2.png\" alt=\"Photos show the size of Scott Tighe\u2019s abdomen wound from a post-surgical infection, left, and the wound packed with gauze. Tighe had a bile leak and sepsis after a gallbladder removal surgery at Saint Alphonsus in Nampa in October 2022.\"\/>                                                                                    Photos show the size of Scott Tighe\u2019s abdomen wound from a post-surgical infection, left, and the wound packed with gauze. Tighe had a bile leak and sepsis after a gallbladder removal surgery at Saint Alphonsus in Nampa in October 2022.                                                                                                                                                                        Provided by Scott Tighe                                                                                        <\/p>\n<p>It wasn\u2019t until his health insurance coverage forced him to change providers to St. Luke\u2019s that he felt like his doctors were looking for solutions, he told the Statesman. One surgeon proposed a procedure to flush the gallstones from Tighe\u2019s abdomen, which was completed in January 2024.<\/p>\n<p>\u201cThat guy was my lifesaver,\u201d he said.<\/p>\n<p>Tighe told the Statesman his experience changed how he handles his healthcare. Now he\u2019s wary of whom he sees and what care he receives.<\/p>\n<p>Conklin said that because Saint Alphonsus is the main trauma hospital in the area, it\u2019s impossible to avoid the health system over concerns.<\/p>\n<p>\u201cIf you don\u2019t like a restaurant, you can go to a different restaurant if it\u2019s providing bad service, and hopefully that will influence them to change and do things better and get you to come back,\u201d Conklin said. \u201cBut we don\u2019t have that here.\u201d<\/p>\n<p>The surgeon said he thinks Saint Alphonsus is suffering a \u201cbrain drain\u201d as employees leave when their concerns are ignored. As a result, he said, the hospital\u2019s quality of care declines.<\/p>\n<p>He noted that the Leapfrog Group, which ranks various hospital procedures and outcomes across the country, <a href=\"https:\/\/www.hospitalsafetygrade.org\/table-details\/saint-alphonsus-regional-medical-center-boise\" rel=\"nofollow noopener\" target=\"_blank\">rates Saint Alphonsus\u2019 Boise medical center a \u201cB\u201d<\/a> and its Nampa center, where Tighe was treated, <a target=\"_blank\" rel=\"Follow nofollow noopener\" href=\"https:\/\/www.hospitalsafetygrade.org\/h\/saint-alphonsus-medical-center-nampa\">a \u201cC.\u201d<\/a> When Conklin was working at Saint Alphonsus in spring 2024, the Boise facility\u2019s ranking had dropped to a \u201cD.\u201d<\/p>\n<p>Leapfrog data, which is based on survey results and public safety data, also found Saint Alphonsus\u2018 incidence of \u201cdeath from treatable serious complications\u201d after surgery is higher than the national average and than at St. Luke\u2019s Boise, which has an \u201cA\u201d rating.<\/p>\n<p>\u201cI think that data, the higher complication rate,\u201d Conklin told the Statesman, \u201cis directly attributable to the fact that Saint Alphonsus does not listen to people who bring up safety concerns and actually gets rid of them.\u201d<\/p>\n<p>                <a href=\"https:\/\/www.idahostatesman.com\/profile\/218246255\/\" rel=\"nofollow noopener\" target=\"_blank\"><br \/>\n                        <img decoding=\"async\" class=\"author-thumb\" src=\"https:\/\/www.newsbeep.com\/us\/wp-content\/uploads\/2026\/07\/Nicole Blanchard Cropped.jpg\" width=\"400\" height=\"400\" alt=\"Profile Image of Nicole Blanchard\" loading=\"lazy\"\/><br \/>\n                    <\/a><\/p>\n<p>                <a class=\"author-name\" href=\"https:\/\/www.idahostatesman.com\/profile\/218246255\/\" rel=\"nofollow noopener\" target=\"_blank\">Nicole Blanchard<\/a><\/p>\n<p>                    Idaho Statesman<\/p>\n<p>            Nicole Blanchard is part of the Idaho Statesman\u2019s investigative and watchdog reporting teams. She also covers Idaho Outdoors and frequents the trails around Idaho. Nicole grew up in Idaho, graduated from Idaho State University and Northwestern University with a master\u2019s degree in journalism.<br \/>\n            <a href=\"https:\/\/mycheckout.idahostatesman.com\/subscribe?ofrgp_id=394&amp;g2i_or_o=Event&amp;g2i_or_p=Reporter&amp;cid=news_cta_0.99-1mo-15.99-on-article_202404\" style=\"color: #5169B8; text-transform: none;\" rel=\"nofollow noopener\" target=\"_blank\">Support my work with a digital subscription<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Viewing this story in our app? 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