{"id":771562,"date":"2026-07-19T06:06:20","date_gmt":"2026-07-19T06:06:20","guid":{"rendered":"https:\/\/www.newsbeep.com\/us\/771562\/"},"modified":"2026-07-19T06:06:20","modified_gmt":"2026-07-19T06:06:20","slug":"pge-restores-power-to-thousands-of-frustrated-san-francisco-customers-after-6-hour-outage","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us\/771562\/","title":{"rendered":"PG&#038;E restores power to thousands of frustrated San Francisco customers after 6-hour outage"},"content":{"rendered":"<p class=\"EkqkG IGXmU nlgHS yuUao MvWXB TjIXL aGjvy ebVHC \">SAN FRANCISCO (KGO) &#8212; Power has been restored to thousands of PG&amp;E customers in San Francisco&#8217;s Richmond and Golden Gate Park neighborhoods after an unplanned outage left businesses and residents in the dark for nearly six hours Saturday.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">According to PG&amp;E, the outage began around 9:45 a.m. and affected approximately 9,400 customers. The interruption disrupted businesses, shuttered traffic signals and renewed concerns about the reliability of the area&#8217;s aging electrical infrastructure.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">At Joe&#8217;s Pharmacy on Geary Boulevard, pharmacist Tony Bastian said the outage impacted his ability to provide critical health care services to customers.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">&#8220;We need to come up with new infrastructure. This is not acceptable,&#8221; Bastian said.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">MORE: <a class=\"zZygg UbGlr iFzkS qdXbA WCDhQ DbOXS tqUtK GpWVU iJYzE \" data-testid=\"prism-linkbase\" href=\"https:\/\/abc7news.com\/post\/new-sunset-district-supervisor-alan-wong-calls-pge-accountability-repeated-power-outages-san-francisco\/18326001\/\" rel=\"nofollow noopener\" target=\"_blank\">Frustrations running high in San Francisco&#8217;s Sunset District over multiple power outages<\/a><\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">Without electricity, Bastian said he was unable to fully serve patients who depend on the pharmacy.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">&#8220;If I don&#8217;t have electricity, I cannot deliver that community service. I cannot deliver the health care I&#8217;m supposed to, and that is not right,&#8221; he said.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">Nearby businesses scrambled to stay open despite the outage. At Cigarettes Cheaper, employee Aziz Amari continued serving customers using cash transactions and candlelight.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">&#8220;Still open for my customers &#8212; only cash,&#8221; Amari said.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">He also worried about merchandise losses as freezers sat without power.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">&#8220;Ice cream, when it melts, no one&#8217;s going to buy it,&#8221; he said.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">Residents reported seeing possible electrical problems before the outage. Allyssa Walter said she witnessed a power line sparking near Anza Street and 16th Avenue.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">&#8220;It started smoking and sparking. Sparks were flying on the floor, then it exploded out of nowhere with a big power flash,&#8221; Walter said.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">The outage also created traffic congestion as signal lights went dark along major streets, including Park Presidio Boulevard.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">In a statement, PG&amp;E said, &#8220;During a routine operational procedure between two San Francisco substations, a protective device on the system activated and there was an outage. Initially, about 9,400 customers in the Richmond and Golden Gate Park neighborhoods were affected.&#8221;<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">Earlier Saturday, PG&amp;E&#8217;s outage reporting system incorrectly showed more than 120,000 customers without power. The utility later attributed the discrepancy to a system glitch.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">The outage is the latest in a series of power disruptions affecting the neighborhood. Residents point out that it is at least the fourth significant outage in the area in the past seven months. In December, a fire at a PG&amp;E substation triggered a widespread blackout across parts of San Francisco.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">At Royal Market and Bakery, owner Vardges Kazaryan toured his darkened store by flashlight, concerned he could once again lose refrigerated inventory.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">&#8220;No power, no people, no money,&#8221; Kazaryan said.<\/p>\n<p class=\"EkqkG IGXmU nlgHS yuUao lqtkC TjIXL aGjvy \">PG&amp;E said service was fully restored Saturday afternoon. The utility is investigating the cause of Saturday&#8217;s outage and if the arcing power line at 16th Avenue and Anza Street played a role.<\/p>\n<p><a class=\"zZygg UbGlr iFzkS qdXbA hsDdd DbOXS oklLN GpWVU iJYzE \" data-testid=\"prism-linkbase\" href=\"https:\/\/abc7news.com\/abc-news-live-local-watch\/11513295\/\" rel=\"nofollow noopener\" target=\"_blank\"><img decoding=\"async\" alt=\"Now Streaming 24\/7 Click Here\" class=\"hsDdd NDJZt sJeUN IJwXl vBqtr KrDt itslR WAUrb hakZw HlUVI \" data-testid=\"prism-image\" draggable=\"false\" src=\"https:\/\/www.newsbeep.com\/us\/wp-content\/uploads\/2025\/12\/11518842_247-NOWSTREAMING_1280x720.png\"\/><\/a><\/p>\n<p>Copyright \u00a9 2026 KGO-TV. All Rights Reserved.<\/p>\n","protected":false},"excerpt":{"rendered":"SAN FRANCISCO (KGO) &#8212; Power has been restored to thousands of PG&amp;E customers in San Francisco&#8217;s Richmond and&hellip;\n","protected":false},"author":2,"featured_media":771563,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27],"tags":[329294,28],"class_list":["post-771562","post","type-post","status-publish","format-standard","has-post-thumbnail","category-business","tag-329294","tag-business"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/771562","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/comments?post=771562"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/771562\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media\/771563"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media?parent=771562"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/categories?post=771562"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/tags?post=771562"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}