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\n A man smashes a computer with a mallet.<\/p>\n
Leon Neal\/AFP via Getty Images<\/p>\n
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Leon Neal\/AFP via Getty Images<\/p>\n
Rage. That\u2019s what consumers are feeling right now. A new survey<\/a> found consumer complaints hit a record high this year. Another<\/a> from last year found a huge share of consumers felt \u2018rage\u2019 with a product or service problem. Just think about the modern consumer experience: hidden fees, ballooning customer support wait times (perpetually experiencing higher call volumes than usual) \u2026 shrinkflation! Argh!! What\u2019s going on?\u00a0<\/p>\n On today\u2019s show, unpacking consumer rage. And can we do anything about it?<\/p>\n Fact checking by Sierra Juarez<\/a>.<\/p>\n Your Next Listen\u00a0 For sponsor-free episodes, subscribe to NPR+<\/a>\u00a0Support public media with NPR+ and enjoy perks for over 25 podcasts like this one. This show\u2019s perks include sponsor-free listening. Learn more at plus.npr.org<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"A man smashes a computer with a mallet. Leon Neal\/AFP via Getty Images hide caption toggle caption Leon…\n","protected":false},"author":2,"featured_media":811037,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[36],"tags":[28,101],"class_list":["post-811036","post","type-post","status-publish","format-standard","has-post-thumbnail","category-economy","tag-business","tag-economy"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/811036","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/comments?post=811036"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/811036\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media\/811037"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media?parent=811036"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/categories?post=811036"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/tags?post=811036"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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