\nAugust 13, 2025\n<\/p>\n
Dashboard Allows New Yorkers to Track Trends in Involuntary Transports, Better Understand How City Connects Individuals With Emergency Psychiatric Care<\/p>\n
Nearly 11,800 Involuntary Transports Reported Since January 2024, Including Over 1,600 Originating\u00a0from New York City\u2019s Public Transportation System<\/p>\n
New York City\u2019s Subway Outreach Program Reached17,700 Contacts and Provided Services Over 5,400 Times\u00a0<\/p>\n
Part of Administration\u2019s \u201cEnd Culture of Anything Goes Campaign<\/a>,\u201d Highlighting Mayor Adams\u2019 Efforts to Change Culture, Laws, and Investments That Have Allowed for Public Disorder on City Streets\u00a0<\/p>\n NEW YORK \u2013 New York City Mayor Eric Adams and New York City Mayor\u2019s Office of Community Mental Health (OCMH) Executive Director Eva Wong today released the city\u2019s first-ever Involuntary Transports Dashboard<\/a>, offering the public unprecedented access to data on involuntary transports for hospital evaluation of individuals appearing to be mentally ill and behaving in a manner likely to result in serious harm to themselves or others. The new dashboard reflects the Adams administration\u2019s commitment to transparency on involuntary transports, providing data that no previous administration has ever shared before. Mayor Adams has implemented a bold vision to do everything in the city\u2019s power to support those with severe mental illness by, among other things, launching new outreach programs, like Subway Co-Response Outreach Teams<\/a> (SCOUT) and Partnership Assistance for Transit Homelessness<\/a>, to connect with the hardest to reach New Yorkers. Since launching PATH, the city has made over 17,700 contacts with unhoused New Yorkers, providing services over 5,400 times.<\/p>\n The launch of the dashboard continues Mayor Adams\u2019 \u201cEnd the Culture of Anything Goes\u201d campaign<\/a>, which highlights the work the administration has done to change the culture and laws that prevented people with severe mental illness from getting the help they needed while making the investments necessary to support outreach, harm reduction, wraparound services, and housing to make lasting impacts in lives and communities. Mayor Adams is bringing the same energy and approach that proved to be successful in carving a new path to help people with severe mental illness to address other health crises playing out on city streets, and he will soon lay out how he plans to realize that vision. As part of the week-long campaign, Mayor Adams already announced the expansion of the New York City Police Department\u2019s Quality of Life Division across Queens<\/a>, as well as the city\u2019s milestone achievement of connecting over 3,500 homeless New Yorkers to permanent housing<\/a>, and the opening of 13 clubhouses across the five boroughs to engage adults living with severe mental illness<\/a>.\u00a0<\/p>\n \u201cSince the beginning, our administration has said that the days of ignoring people in need of help were over. We have made major strides in accomplishing that vision by implementing effective programs at the city level, getting key amendments passed to state law, and changing the very culture that is now allowing more people to get the help they need and deserve, even when they don\u2019t recognize that need themselves. But a key part of this work requires a level of transparency and accountability that we have also always been committed to,\u201d said Mayor Adams. \u201cWe are the first administration to ever report on involuntary transports, and now, we are taking that one step further, with the creation of the Involuntary Transports Dashboard, which will be a public resource where anyone can look at data from multiple agencies over time. We are working every day to make New York a safer city, and it\u2019s clear that our laser focus on supporting people with severe mental illness from the very start has not only done just that, but has also made our city a more compassionate and supportive one for our most vulnerable.\u201d<\/p>\n \u201cThe Adams administration continues to build on its unwavering commitment to our city\u2019s most vulnerable, ensuring that those facing mental health crises \u2014 from acute episodes to chronic conditions leading to severe self-neglect \u2014 receive the critical care they deserve, while safety for all New Yorkers in public spaces remains a significant priority,\u201d said OCMH Executive Director Wong. \u201cThe launch of the Involuntary Transports Dashboard reflects the city\u2019s strategic focus on transparency, accountability, and continuous improvement in coordinated agency response to urgent and multifaceted needs.\u201d<\/p>\n The dashboard aggregates data from multiple city and state agencies \u2014 including the New York City Police Department, the Metropolitan Transit Authority Police, the New York City Department of Homeless Services, the New York City Department of Health and Mental Hygiene, and NYC Health + Hospitals, which all respond to mental health emergencies. By analyzing involuntary transport data over time, the city aims to identify patterns, assess the impact of interventions, and inform future mental health and public safety policies.\u00a0As seen in the dashboard, the number of 9.58 clinician-led transports<\/a> increased each month since launching the city\u2019s PATH and SCOUT programs. In addition, the majority of 9.41 NYPD officer-led transports are the result of calls to 911 for help.<\/p>\n In January 2025, the Adams administration released the first Involuntary Transports Annual Report<\/a>, which showed that, in 2024, there were 7,700 involuntary transports to the hospital for emergency psychiatric evaluation. The dashboard takes this report a step further, showing monthly data on how and from where these transports were initiated and subsequently ended. Between January 2024 \u2014 when the city started tracking this data \u2014 and May 2025, there have been nearly 11,800 involuntary transports reported across agencies, including over 1,600 originating in the public transit system.<\/p>\n The data in the dashboard represents transports \u2014 not individuals \u2014 as the same person can be transported multiple times. Likewise, a large portion of such transports originate from 911 calls, and the vast majority come from 911 calls originating from private dwellings. In contrast, Mayor Adams has launched outreach programs, such as PATH, which operate in the subway system, in an effort to reach the hardest to reach New Yorkers and offer services to unsheltered New Yorkers, including facilitating involuntary transports to a hospital, when necessary. Data on the dashboard will be updated every month, however, because of how agencies collect and report data, users should expect a three-month lag.<\/p>\n Mayor Adams was one of the first \u2013 and loudest \u2013 voices to call for wider use of involuntary transports and commitments, when appropriate, to help people get help when they don\u2019t recognize their own need for it. In the second month of the Adams administration, the city announced its \u201cSubway Safety Plan<\/a>\u201d to address unsheltered homelessness. Later that year, the administration released a major policy shift for the city that expanded the city\u2019s efforts to get people who need care but don\u2019t realize it help involuntarily<\/a>. Following three years of relentless advocacy by the Adams administration in Albany, the administration was successful this year in passing amendments to the state\u2019s involuntary commitment law<\/a> that now make the guidance more explicit under state law.<\/p>\n The Adams administration has undertaken many efforts to strengthen mental health operations and transparency over the last three years. Since the launch of Mayor Adams\u2019 \u201cSubway Safety Plan<\/a>,\u201d over 8,400 New Yorkers have been connected to shelter, and over 1,000 are now in permanent affordable housing. Further, since the start of the Adams administration, the city has\u00a0opened 1,400 Safe Haven and stabilization beds and invested in a\u202f$650 million homelessness and mental health plan<\/a> to give those receiving treatment supportive and therapeutic places to go after being discharged from the hospital.\u202f<\/p>\n