{"id":850201,"date":"2026-09-16T21:14:10","date_gmt":"2026-09-16T21:14:10","guid":{"rendered":"https:\/\/www.newsbeep.com\/us\/850201\/"},"modified":"2026-09-16T21:14:10","modified_gmt":"2026-09-16T21:14:10","slug":"cox-customers-officially-make-the-jump-to-spectrum","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us\/850201\/","title":{"rendered":"Cox Customers Officially Make the Jump to Spectrum"},"content":{"rendered":"

Two of the country\u2019s largest internet providers have officially become one, as existing Cox customers will start getting their monthly internet bills from Spectrum from Wednesday.<\/p>\n

Charter, which sells phone, internet and TV services under the Spectrum<\/a> brand, agreed to buy Cox<\/a> in May 2025, but the deal didn\u2019t clear its final hurdle until the California Public Utilities Commission approved it last month<\/a>. <\/p>\n

The acquisition creates the largest internet provider<\/a> in the country, with Charter now boasting more than 35 million customers. While internet monopolies<\/a> are a major problem in the US \u2014 over a third of Americans only have access to one or no internet provider \u2014 this acquisition won\u2019t necessarily make that problem worse. That\u2019s because Charter and Cox have very little overlap<\/a> in the areas where they operate.<\/p>\n

\u201cNo consumer is going to lose a competitive offering they currently have,\u201d Blair Levin, a telecom industry analyst at New Street Research, told CNET. \u201cThere\u2019s no reduction of competition in any relevant geographical product market.\u201d<\/p>\n

The deal could be a welcome change for Cox customers. Cox received a score of 68\/100 in the most recent American Customer Satisfaction Index survey, while Spectrum earned a 71\/100.\u00a0<\/p>\n

However, a CNET analysis<\/a> of internet plans found Spectrum\u2019s price hikes to be steeper, with Spectrum increasing prices by an average of $37 monthly after one or two years, depending on the location. Cox\u2019s plans increased by $28 per month, but only after two years.\u00a0<\/p>\n

Spectrum says Cox customers won\u2019t have to do a thing<\/a>: Prices and plans will stay the same, and they can keep using their existing Cox equipment. Spectrum is also offering a year of free mobile service to Cox customers who make the jump to Spectrum Mobile, plus a slew of new streaming subscriptions for customers on eligible Cox Contour TV plans. <\/p>\n

Some critics argued that the Federal Communications Commission should have done more to help consumers before granting Charter approval.\u00a0<\/p>\n

\u201cThe FCC approved the largest cable merger in nearly a decade and did not require Charter to do anything it wasn\u2019t already planning to do,\u201d John Bergmayer, legal director at the consumer advocacy group Public Knowledge, said in a statement<\/a>. \u201cConsumers, as always, will bear the costs of reduced competition.\u201d<\/p>\n

As part of the approval process, Charter agreed to move all of Cox\u2019s offshore jobs to America within 18 months. According to a post on its website<\/a>, Charter says it has a 100% US-based workforce as of Dec. 31, 2025.\u00a0<\/p>\n

\t\t\t\t\t\t\t\"Joe\t\t\t\t\t\t<\/p>\n

\t\t\t\t\t\t\t\t\t\t\tJoe Supan is a senior writer for CNET covering home technology, broadband, and moving. Prior to joining CNET, Joe led MyMove’s moving coverage and reported on broadband policy, the digital divide, and privacy issues for the broadband marketplace Allconnect. He has been featured as a guest columnist on Broadband Breakfast, and his work has been referenced by the Los Angeles Times, Forbes, National Geographic, Yahoo! Finance and more.
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\n\t\t\t\t\t\tSee full bio\t\t\t\t\t<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Two of the country\u2019s largest internet providers have officially become one, as existing Cox customers will start getting…\n","protected":false},"author":2,"featured_media":850202,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[43],"tags":[174,74],"class_list":["post-850201","post","type-post","status-publish","format-standard","has-post-thumbnail","category-internet","tag-internet","tag-technology"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/850201","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/comments?post=850201"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/850201\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media\/850202"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media?parent=850201"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/categories?post=850201"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/tags?post=850201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}