{"id":863051,"date":"2026-09-28T02:08:11","date_gmt":"2026-09-28T02:08:11","guid":{"rendered":"https:\/\/www.newsbeep.com\/us\/863051\/"},"modified":"2026-09-28T02:08:11","modified_gmt":"2026-09-28T02:08:11","slug":"sonys-hearing-a-lot-of-the-feedback-from-customers-nis-america-boss-weighs-in-on-ps5-disc-debate","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us\/863051\/","title":{"rendered":"‘Sony’s Hearing a Lot of the Feedback from Customers’: NIS America Boss Weighs in on PS5 Disc Debate"},"content":{"rendered":"

\"'It's<\/a> Image: Push Square<\/p>\n

Behemoth publishers like SEGA<\/a> and Capcom<\/a> have indicated they\u2019re not particularly fussed about Sony\u2019s decision to cease manufacturing physical media in 2028.<\/p>\n

But it\u2019s interesting to hear from companies like NIS America, who have built elaborate collector\u2019s editions into their business model.<\/p>\n

The company will often flog these through its own store<\/a>, and they represent an important part of its bottom line. It\u2019s even recently moved away from controversial Game Key Cards on Switch 2, reflecting the demand of its customers for proper physical releases.<\/p>\n

At PAX West earlier this year, Kotaku<\/a> spoke with boss Kenzo Saruhashi, who had some interesting insight to share into his conversations with Sony.<\/p>\n

While he admitted he didn\u2019t know much more than consumers like you and I, he said that his company intends \u201cto continue making physical editions and delivering the exceptional quality that our customers are expecting of us\u201d first and foremost.<\/p>\n

Asked whether that could mean a move to \u201ccodes in a box\u201d beyond PlayStation\u2019s cut-off date in January 2028, he conceded that may be the case.<\/p>\n

But he optimistically added the following:<\/p>\n

\u201cIn our discussions with Sony so far, I think that they\u2019re hearing a lot of the feedback from customers and so while that may be one destination that we arrive at, it\u2019s possible that the discussion may change in the future, so we\u2019ll have to see what happens, what comes of it.\u201d<\/p>\n

I think Saruhashi is probably putting an optimistic spin on things here. Of course, it\u2019s possible the platform holder\u2019s plans may change \u2013 but it\u2019s unlikely.<\/p>\n

I do think it\u2019s important the manufacturer finds an adequate solution to this situation for partners like NIS America, though.<\/p>\n

To be fair, the firm has said it\u2019ll continue to supply retailers with a solution, which is likely to culminate in \u201ccodes in a box\u201d, but let\u2019s wait and see what it\u2019s got in the hopper.<\/p>\n

Considering the company\u2019s overall commitment to climate change and protecting the environment, I sincerely hope it\u2019s not going to ship empty plastic boxes if it continues on its current trajectory, because that strikes me as a profound waste of plastic.<\/p>\n

I do hope publishers like NIS America can perhaps show Sony a different side to its decision, though, and reports of a recent survey<\/a> sent to development partners suggest it should be getting a good amount of feedback from industry people in high places.<\/p>\n

[source kotaku.com<\/a>]<\/p>\n

\tSee Also<\/p>\n

\"Sammy<\/p>\n

As the Editor of Push Square, Sammy has over 15 years of experience analysing the world of PlayStation, from PS3 through PS5 and everything in between. He\u2019s an expert on PS Studios and industry matters, as well as sports games and simulators. He also enjoys RPGs when he has the time to dedicate to them, and is a bit of a gacha whale.<\/p>\n","protected":false},"excerpt":{"rendered":"Image: Push Square Behemoth publishers like SEGA and Capcom have indicated they\u2019re not particularly fussed about Sony\u2019s decision…\n","protected":false},"author":2,"featured_media":863052,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[7263,29720,1015,74],"class_list":["post-863051","post","type-post","status-publish","format-standard","has-post-thumbnail","category-technology","tag-industry","tag-nis-america","tag-ps5","tag-technology"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/863051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/comments?post=863051"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/863051\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media\/863052"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media?parent=863051"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/categories?post=863051"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/tags?post=863051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}