{"id":887406,"date":"2026-10-19T06:10:08","date_gmt":"2026-10-19T06:10:08","guid":{"rendered":"https:\/\/www.newsbeep.com\/us\/887406\/"},"modified":"2026-10-19T06:10:08","modified_gmt":"2026-10-19T06:10:08","slug":"high-performers-with-poor-behaviour-the-hidden-cost-of-inaction","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us\/887406\/","title":{"rendered":"High performers with poor behaviour: the hidden cost of inaction"},"content":{"rendered":"<p>For HR leaders worried that tackling a senior performer&#8217;s conduct will trigger a complaint, reasonable management action carried out in a reasonable manner is excluded from the definition of bullying under the Fair Work Act 2009 (Cth),\u00a0a distinction explored in HRD&#8217;s guide to <a href=\"https:\/\/www.hcamag.com\/au\/specialisation\/employment-law\/bullying-in-the-workplace-in-the-workplace-and-at-the-fwc\/568039\" rel=\"noopener noreferrer nofollow\" target=\"_blank\">how workplace bullying complaints are handled at the Fair Work Commission<\/a>.<\/p>\n<p>What does good HR look like?<\/p>\n<p>Pillay said the signs of poor HR are easy to recognise: high turnover, reactive strategies, quick-fix morale boosts, inconsistent decision-making, poor communication, employee distrust, delayed pay reviews and the continued employment of known poor performers.<\/p>\n<p>Good HR is harder to spot. &#8220;Good HR is often invisible and unseen,&#8221; she said, adding that the practitioners most deserving of recognition \u2013 those quietly opening conversations and helping leaders earn the workforce&#8217;s trust \u2013 rarely seek the spotlight.<\/p>\n<p>&#8220;The hallmarks of good HR \u2013 poor performance is addressed directly and early, the workforce understand decisions even if they don&#8217;t agree with them, investigations are quick, fair and clear, recruitment is thoughtful and engages more than just a leader, HRs input is valued more than by just those at the top end of a business, there are less public issues, people know where they stand; expectations are clear, culture is felt, people are valued.&#8221;<\/p>\n<p>For employers weighing whether to act on a high performer&#8217;s behaviour, Pillay&#8217;s point is that the cost of doing nothing \u2013 complaints, workers&#8217; compensation, disengaged teams and turnover without clear reasons \u2013 is already being paid.<\/p>\n","protected":false},"excerpt":{"rendered":"For HR leaders worried that tackling a senior performer&#8217;s conduct will trigger a complaint, reasonable management action carried&hellip;\n","protected":false},"author":2,"featured_media":887407,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[38],"tags":[28,372168,134,372167,372169],"class_list":["post-887406","post","type-post","status-publish","format-standard","has-post-thumbnail","category-jobs","tag-business","tag-high-performer","tag-jobs","tag-mccabes","tag-melini-pillay"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/887406","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/comments?post=887406"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/887406\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media\/887407"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media?parent=887406"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/categories?post=887406"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/tags?post=887406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}