{"id":894712,"date":"2026-10-26T00:58:13","date_gmt":"2026-10-26T00:58:13","guid":{"rendered":"https:\/\/www.newsbeep.com\/us\/894712\/"},"modified":"2026-10-26T00:58:13","modified_gmt":"2026-10-26T00:58:13","slug":"100-ka%ca%bbu-households-get-few-answers-about-water-sewer-nightmare-during-public-utilities-commission-meeting-big-island-now","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us\/894712\/","title":{"rendered":"100 Ka\u02bb\u016b households get few answers about water, sewer nightmare during Public Utilities Commission meeting : Big Island Now"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">They came to the Hawai\u02bbi Public Utilities Commission meeting in Pahala to get answers.<\/p>\n<p class=\"wp-block-paragraph\">But for the people who live in the condo communities of Colony I and Kalana Estates in Ka\u02bb\u016b, they left the Monday meeting no closer to knowing when they will finally have their drinking water and sewer restored.<\/p>\n<p class=\"wp-block-paragraph\">The nearly 100 units have been without those necessary services for 10 weeks, since Hurricane Lala severely damaged a well and infrastructure of the privately owned Punalu\u02bbu Water and Sanitation that provides utilities to those condo complexes.<\/p>\n<p class=\"wp-block-paragraph\">Colin Sakumoto, a lawyer for the private utility\u2019s owner Eva Liu, said at the meeting it would cost an estimated half a million dollars to make the necessary repairs and upgrades to restore potable water services, adding that is money that is not currently in the budget.<\/p>\n<p class=\"wp-block-paragraph\">\u201cSecuring a half million dollars when you\u2019re not even providing water to the customers \u2014 that\u2019s unlikely to happen,\u201d Sakumoto said. \u201cFor this reason, there is no projected timeline of how that will be restored. I\u2019m being absolutely blunt: There is no projected timeline.\u201d<\/p>\n<p class=\"wp-block-paragraph\">As for the wastewater treatment system, Sakumoto said it was closer to being functional and just needed power to be restored to begin operating. <\/p>\n<p class=\"wp-block-paragraph\">But Commissioner Colin Yost asked how it would work without water. Sakumoto said toilets would need to be manually filled by residents.<\/p>\n<p class=\"wp-block-paragraph\">\u201cThe solution to that is nonpotable water sites where they can fill and then refill again,\u201d Sakumoto said. \u201cThat\u2019s what we have. Without restoring potable water systems, that\u2019s the only way.\u201d<\/p>\n<p class=\"wp-block-paragraph\">Sakumoto said the company was in talks with Hawai\u02bbi County \u2014 which is in the process of purchasing the nearby Punalu\u2018u Black Sand Beach Park, which is also owned by Liu \u2014 about the possibility of providing support for the water system.<\/p>\n<p><a href=\"https:\/\/cdn.bigislandnow.com\/file\/bigislandnow\/2026\/10\/Untitled-1-1-scaled.jpg\" rel=\"nofollow noopener\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"460\" src=\"https:\/\/www.newsbeep.com\/us\/wp-content\/uploads\/2026\/10\/Untitled-1-1-1024x460.jpg\" alt=\"\" class=\"wp-image-450564\"\/><\/a>Photos from Punalu\u02bbu Water and Sanitation after damage from Hurricane Lala. (Photos: Jeff Silva)<\/p>\n<p class=\"wp-block-paragraph\">\u201cOne of their primary concerns is that there\u2019s no working water or bathrooms at Punalu\u2018u Black Sand Beach,\u201d Sakumoto said. \u201cFor this reason, (the county) has expressed interest in taking over, potentially \u2014 again, that\u2019s still in preliminary discussions.\u201d<\/p>\n<p class=\"wp-block-paragraph\">Hawai\u02bbi County Mayor Kimo Alameda said is a misconstrued conclusion to a conversation he had with Liu while they talked about the purchase of Punalu\u02bbu Black Sand Beach.<\/p>\n<p class=\"wp-block-paragraph\">\u201cThe county has never bought a privately-owned system. That would not be in our best interest,\u201d Alameda said. \u201cWhat I told Eva Liu, that there could be collaboration to find solutions. For example, they could temporarily become a customer of the county by utilizing the fire hydrant in P\u0101hala, finding a water hauler and filling their tanks. The county has similar deals with construction sites, so that would be a temporary solution for them.\u201d <\/p>\n<p class=\"wp-block-paragraph\">According to Jeff Silva, who owns a condo in the Colony I Condominiums and serves as the president of the Association of Apartment Owners of Colony I at Sea Mountain, this option was not brought up by Sakumoto during the meeting. <\/p>\n<p class=\"wp-block-paragraph\">As Sakumoto updated the Public Utilities Commission and residents on the status of the wastewater plant, audience members grew frustrated at the lack of solutions and preparation done by Punalu\u02bbu Water and Sanitation.<\/p>\n<p class=\"wp-block-paragraph\">\u201cThis might as well have been an alien encounter,\u201d Silva said. \u201cThe lack of care and callousness portrayed by PWS was incomprehensible. Monday was the first time in 27 years I have ever seen reactions from the (Public Utilities) Commission. Anyone could tell they were shocked by their lack of answers.\u201d<\/p>\n<p><a href=\"https:\/\/cdn.bigislandnow.com\/file\/bigislandnow\/2026\/10\/IMG_9463-1536x2048-copy.jpg\" rel=\"nofollow noopener\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"738\" height=\"1024\" src=\"https:\/\/www.newsbeep.com\/us\/wp-content\/uploads\/2026\/10\/IMG_9463-1536x2048-copy-738x1024.jpg\" alt=\"\" class=\"wp-image-450560\"\/><\/a>Jeff Silva purchase water tanks to hold nonpotable water for residents at Colony I Condominiums. (Photo Credit: Jeff Silva)<\/p>\n<p class=\"wp-block-paragraph\">Silva, formerly an operator and advisor for Hawaiian Beaches Water Company and Wood Valley Water and Farm Cooperative, purchased water tanks with his personal credit card post-Hurricane Lala to provide water access for bathing and dishes. However, residents are growing weary, unable to live in homes where they continue to pay mortgages.<\/p>\n<p class=\"wp-block-paragraph\">\u201cThere are a number of residents in a tough spot,\u201d Silva said. \u201cMy neighbor is a disabled veteran, and we bring him gallons of water every day. Couples, elderly folks, and families are being forced into terrible situations, and they deserve answers.\u201d<\/p>\n<p class=\"wp-block-paragraph\">Kathleen and Chris Mumme, residents of Kalana Estates, said in the past 65 days customers have received exactly three official communications via email from Punalu\u02bbu Water and Sanitation. They say the company offered no restoration plans or comments that expressed genuine respect or concern.<\/p>\n<p class=\"wp-block-paragraph\">\u201cWe are a diverse community of mostly full-time residents in Kalana,\u201d Kathleen Mumme said. \u201cThe majority are retired couples, several working families, including one with three small children; very elderly people, and a few disabled residents.<\/p>\n<p class=\"wp-block-paragraph\">\u201cThis is our home. These are our biggest investments, which are quickly losing value. Imagine going week after week trying to get ready for work or get children ready for school, cooking and cleaning without running water, and using portable toilets in the middle of the night, often in the rain.\u201d<\/p>\n<p class=\"wp-block-paragraph\">Kathleen Mumme continued: \u201cWe are not whiners. We are managing, but this is no small thing. It all would have been easier to bear had Punalu\u02bbu Water and Sanitation even tried to help. Instead, we have gotten little more than excuses for doing virtually nothing.\u201d<\/p>\n<p class=\"wp-block-paragraph\">During the meeting, Sakumoto explained that PWS had requested an engineering assessment to get a better understanding of the situation, but the company that they hired was not available until Nov. 17.<\/p>\n<p class=\"wp-block-paragraph\">In the meantime, he said PWS had explored hiring a contractor to haul drinking water into Punalu\u2018u for its customers, but so far has not been able to reach an agreement with any water haulers on the island.<\/p>\n<p><a href=\"https:\/\/cdn.bigislandnow.com\/file\/bigislandnow\/2026\/10\/Punaluu-well-site-featured.jpg\" rel=\"nofollow noopener\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.newsbeep.com\/us\/wp-content\/uploads\/2026\/10\/1792976293_931_Punaluu-well-site-featured-1024x576.jpg\" alt=\"\" class=\"wp-image-448466\"\/><\/a>Punalu\u2018u Water and Sanitation\u2019s power building for wells inundated with mud and debris after Hurricane Lala. (Photo courtesy: Jeff Silva)<\/p>\n<p class=\"wp-block-paragraph\">Before Monday\u2019s meeting, the Public Utilities Commission provided Punalu\u02bbu Water and Sanitation with 20 questions it expected to be answered. <\/p>\n<p class=\"wp-block-paragraph\">This meeting was one of the first times affected residents could address Punalu\u02bbu Water and Sanitation face-to-face since losing service on Aug. 15. During the public testimony, Sakumoto rarely lifted his head to look at the speakers and had very few answers to provide when asked by residents.<\/p>\n<p class=\"wp-block-paragraph\">\u201cEveryone kept their cool for the most part,\u201d Silva said. \u201cOf course, it got heated due to the circumstances, but it didn\u2019t matter because no one\u2019s questions were answered. However, one thing they did was reveal how unwilling and unable they are to run a water system.\u201d<\/p>\n<p class=\"wp-block-paragraph\">One resident asked if PWS would be reimbursing customers for the costs of hauling in their own water or renting porta potties. Sakumoto answered that it was not something the company could commit to at the time. <\/p>\n<p class=\"wp-block-paragraph\">\u201cPunalu\u02bbu Water and Sanitation showed complete disregard for their customers by not being prepared in the slightest nor having anyone with true authority present at the meeting,\u201d said Anthony Wolfgang Fritz, a resident of Colony I.<\/p>\n<p class=\"wp-block-paragraph\">In 2025, Punalu\u02bbu Water and Sanitation was granted a temporary rate increase with the Public Utilities Commission to help with repairs, maintenance and other expenses, increasing customer rates by $500 from May 2025 to May 2027.<\/p>\n<p class=\"wp-block-paragraph\">Unfortunately, there is no proof the rate increases were used for any repairs, residents say.<\/p>\n<p class=\"wp-block-paragraph\">\u201cWhen they authorized the temporary increase in water bills, it may have been acceptable if repairs had been made to the infrastructure, but nothing was fixed,\u201d said Nathan Yokum, a part-time resident of Colony I. \u201cThe wells remained vulnerable, the fire suppression at-risk. Money was paid, but services were not rendered. It was no surprise when Hurricane Lala finished what time and negligence had started.<\/p>\n<p class=\"wp-block-paragraph\">\u201cI understand Black Sand Beach LLC\u2019s claim that repairs are too costly. However, they undertook a duty to provide an adequate system when they purchased the utilities and then required an increase in payment for the specific purpose of fixing the systems.\u201d<\/p>\n<p class=\"wp-block-paragraph\">As part of his testimony, Silva presented the Public Utilities Commission with N\u012bnole Wai Community Association as a nonprofit option to take over the water and sewer system operations.<\/p>\n<p class=\"wp-block-paragraph\">Led by Silva, N\u012bnole Wai represents affected condo and property unit owners and announced it is \u201cwilling, able, and ready\u201d to manage the utilities professionally on behalf of the community. However, Silva may need to file as an official 501(c)(3) before filing a formal petition with the Public Utilities Commission.<\/p>\n<p class=\"wp-block-paragraph\">\u201cI think the Commission is aware of our existence and appears to be supportive of it,\u201d Silva said. \u201cPunalu\u02bbu Water and Sanitation is almost giving them no option. No for-profit company would take a liability like that. The community itself is the only one that would take on that responsibility because we all have a stake in it.\u201d<\/p>\n<p class=\"wp-block-paragraph\">There is support for this move from public comments filed with the Public Utilities Commission.<\/p>\n<p class=\"wp-block-paragraph\">According to Silva, the only representative from the County of Hawai\u02bbi was Councilmember Michelle Galimba. Although Alameda has met with Liu regarding the Punalu\u02bbu Black Sand Beach, there has been not been communication with residents of Colony I and Kalana Estates in several weeks.<\/p>\n<p class=\"wp-block-paragraph\">Although it is uncomfortable, Silva is trying to motivate neighbors to stay at the Colony I condos for a couple of nights a week to prevent homelessness, squatting and theft.<\/p>\n<p class=\"wp-block-paragraph\">\u201cEven though I\u2019m begging people to stay, I understand why they don\u2019t if they have somewhere else to go,\u201d Silva said. \u201cThere are only porta potties, you have to bathe outside, and it feels like a ghost town. Which begs the question for me \u2013 how does Punalu\u02bbu not care?\u201d<\/p>\n<p class=\"wp-block-paragraph\">Sakumoto did not return a phone call for comment.<\/p>\n<p class=\"wp-block-paragraph\">For more public comments and updates, visit the <a href=\"https:\/\/puc.hawaii.gov\/public-notice\/public-meeting-on-punaluu-water-and-sanitation-docket-no-2025-0167\/\" rel=\"nofollow noopener\" target=\"_blank\">Public Utilities Commission website.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"They came to the Hawai\u02bbi Public Utilities Commission meeting in Pahala to get answers. But for the people&hellip;\n","protected":false},"author":2,"featured_media":894713,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[47],"tags":[375171,192,345678,375172,367111,375173,273354,367112,79,375174,375175],"class_list":["post-894712","post","type-post","status-publish","format-standard","has-post-thumbnail","category-environment","tag-colony-i-condominiums","tag-environment","tag-hurricane-lala","tag-kau","tag-kalana-estates","tag-ninole-wai-community-association","tag-public-utilities-commission","tag-punaluu-water-and-sanitation","tag-science","tag-sewer-services","tag-water-services"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/894712","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/comments?post=894712"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/894712\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media\/894713"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media?parent=894712"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/categories?post=894712"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/tags?post=894712"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}