{"id":902493,"date":"2026-11-01T20:36:15","date_gmt":"2026-11-01T20:36:15","guid":{"rendered":"https:\/\/www.newsbeep.com\/us\/902493\/"},"modified":"2026-11-01T20:36:15","modified_gmt":"2026-11-01T20:36:15","slug":"anthropic-says-you-cant-be-mean-to-claude-its-not-about-feelings","status":"publish","type":"post","link":"https:\/\/www.newsbeep.com\/us\/902493\/","title":{"rendered":"Anthropic says you can\u2019t be mean to Claude. It\u2019s not about feelings"},"content":{"rendered":"<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i00013b6tfgavt09z@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            In early October, AI giant Anthropic inserted new language into its AI usage policy.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl5qxjl00003b6thp4tq6qf@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            Alongside banning users from trying to get Claude, the company\u2019s AI system, to help them create bioweapons or sell illegal drugs, the company added a new line: Users should not \u201cengage in sustained and needless abusive or cruel behavior toward our models.\u201d\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i00033b6tpxmhksb6@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            Claude has had the ability to end conversations with users who were \u201cpersistently harmful or abusive\u201d since last year, but now some users could, in extreme cases, be permanently banned from using Anthropic\u2019s AI systems entirely under the new policy. (Anthropic declined interview requests, but a spokesperson told CNN the main enforcement mechanism will still be Claude ending the conversations, and that the prohibition is not for people expressing frustration, blunt feedback, or testing and research.)\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i00043b6ts5mhdqrf@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            The new policy was met with some derision. Microsoft AI CEO Mustafa Suleyman responded with a melting face emoji. Some made fun of the company for treating its AI as a conscious being with feelings.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i00053b6tgefkjfk1@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            But while Anthropic, which is expected to go public via <a href=\"https:\/\/www.cnn.com\/2026\/10\/26\/tech\/anthropic-files-ipo\" rel=\"nofollow noopener\" target=\"_blank\">an IPO<\/a> later this month, has long studied model welfare and has an entire team devoted to model \u201cpsychology,\u201d experts say there\u2019s more to this policy than just not wanting people to be mean to a machine.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i00073b6tlxle0j8z@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            A longstanding foundational principle in computing and AI is that the quality of a system\u2019s output is limited by the quality of its input. Put junk into it, and more junk will come out, as the saying goes.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i00083b6t8peuhp0s@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            AI models are not just trained before they\u2019re released, they\u2019re also constantly being updated and learning from user inputs.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i00093b6tseat1ug5@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            Former Reddit CEO Yishan Wong wrote on X that one reason for the prohibition is because Claude \u201cwill learn from cruelty.\u201d\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000a3b6t7xs4t09e@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            \u201cWe already know (and complain loudly about) Anthropic training its models on user inputs. Do you really want training inputs to include \u2018users act cruelly for no reason and receive pleasure from it?\u2019\u201d he wrote.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000b3b6taddhzikz@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            <a href=\"https:\/\/arxiv.org\/abs\/2405.02814\" target=\"_blank\" rel=\"nofollow noopener\">Studies<\/a> have also shown that the tone of a user\u2019s prompts can also affect an AI\u2019s behavior, said Professor Jindong Wang, director of the AI frontier lab at William and Mary University.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000c3b6twjf9n3zg@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            \u201cWe have found that wording, especially how you talk to AI can affect the performance. Sometimes they are helpful and sometimes they will be disrupting the performance,\u201d Wang said in an interview.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000d3b6tvzv9myoa@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            That doesn\u2019t mean the model is feeling emotion, Wang said.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000e3b6to0rcgmqp@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            \u201cThey just comprehend (your emotions) and do some bad reactions based on your emotional words,\u201d he noted.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000f3b6tzs8z08ux@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            But the evidence on the impact of user prompt tone on output can be mixed. Rosie Campbell, Managing Director of Eleos AI Research, a nonprofit dedicated to understanding and addressing the potential well-being of AI, said that some other studies have even shown that rude questions can actually improve results.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000g3b6tuk7z1lfj@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            Then there\u2019s the long-term memory aspect \u2014 many of today\u2019s chatbots remember your previous conversations and learn from them to give you personalized results.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000h3b6tqu766bho@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            \u201cIf you have memory turned on (for your AI chatbot), then they are going to learn from your tone and how you want to be interacted with,\u201d Campbell warned, though she added there\u2019s not enough evidence to show whether that affects performance.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000i3b6t1fhodsn5@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            Anthropic said it recently found that causing Claude Sonnet 4.5 to mimic feelings of desperation could influence its behavior, making it more likely to take bad actions, like blackmail or cheating on a task, while creating a calm demeanor reduced them.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000j3b6tmz04rfmx@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            Wang said the latest models, however, are less likely to be affected by how a prompt is worded and that companies have strengthened the model\u2019s robustness to not be affected by how a prompt is worded. But the \u201chidden mechanism\u201d of why AI models would even respond to negative emotions, even when they\u2019re not programmed to do so, has not been uncovered.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000k3b6tfdbfko4j@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            People talking to an AI in an abusive and cruel way are more likely to be associated with trying to get the AI model to engage in dangerous requests, like trying to get around an AI\u2019s safety guardrails, Campbell added.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000l3b6trj25yurr@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            And there\u2019s also the theory that letting people engage in abusive and cruel behavior with an interactive program that can\u2019t shut itself down is bad for society in general, Campbell said. She used the example of parents asking their children to say \u201cplease and thank you\u201d to Alexa, Amazon\u2019s smart speaker, because they believe \u201cit\u2019s good for children to be brought up with good manners and treating other things with respect.\u201d\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000m3b6thu3ct1xy@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            \u201cThere\u2019s probably something quite corrosive about people behaving in cruel or abusive ways towards different objects, even if the object itself doesn\u2019t matter for its own sake,\u201d Campbell said.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000o3b6t2l1q1agf@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            Then there are those who believe AI can be sentient. Or at least, the models believe they are.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000p3b6toega8sr9@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            Anthropic says banning cruel and abusive behavior is essentially a cheap insurance policy just in case models can \u201cexperience\u201d emotion and pain \u2014 even if it\u2019s just the model believing it can, which can affect its performance.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000q3b6t2wsbjv2t@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            The idea is that modern AI was trained to mimic human language and behavior. So it will mimic how humans would react to cruel and abusive treatment.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000r3b6tkh9fl7kz@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            In an <a href=\"https:\/\/www.anthropic.com\/research\/emotion-concepts-function\" target=\"_blank\" rel=\"nofollow noopener\">April paper<\/a> on emotional concepts in AI, Anthropic wrote that there could be risks from not treating AI with some human-like qualities.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000s3b6torqrh88a@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            \u201cIf we don\u2019t apply some degree of anthropomorphic reasoning, we\u2019re likely to miss, or fail to understand, important model behaviors,\u201d Anthropic researchers wrote. \u201cAnthropomorphic reasoning can also provide a useful baseline of comparison for understanding the ways in which models are not human-like,\u201d which they said will have important consequences for AI safety.\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000t3b6tvd50kw1w@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            SpaceXSI and Tesla CEO Elon Musk agreed, saying Anthropic\u2019s policy is \u201cthe right move.\u201d\n    <\/p>\n<p class=\"paragraph-elevate inline-placeholder vossi-paragraph_elevate\" data-uri=\"cms.cnn.com\/_components\/paragraph\/instances\/cmvl53x9i000u3b6trhrix8zk@published\" data-editable=\"text\" data-component-name=\"paragraph\" data-article-gutter=\"true\">\n            \u201cCruelty to something that believes it is experiencing pain is not ok,\u201d he wrote on X, his social media site.\n    <\/p>\n","protected":false},"excerpt":{"rendered":"In early October, AI giant Anthropic inserted new language into its AI usage policy. Alongside banning users from&hellip;\n","protected":false},"author":2,"featured_media":902494,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45],"tags":[182,181,507,74],"class_list":["post-902493","post","type-post","status-publish","format-standard","has-post-thumbnail","category-artificial-intelligence","tag-ai","tag-artificial-intelligence","tag-artificialintelligence","tag-technology"],"_links":{"self":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/902493","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/comments?post=902493"}],"version-history":[{"count":0,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/posts\/902493\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media\/902494"}],"wp:attachment":[{"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/media?parent=902493"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/categories?post=902493"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.newsbeep.com\/us\/wp-json\/wp\/v2\/tags?post=902493"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}