By ASHLEY NICKEL, NEWS REPORTER, AUSTRALIA

Published: 00:52 EDT, 30 September 2025 | Updated: 01:51 EDT, 30 September 2025

A former customer of a now-collapsed Australian fashion retailer has shared the tell-tale sign the brand was in trouble before it went bust owing $2.4million. 

Desordre, which stocked a series of luxury brands from around the globe and had several boutiques across Australia’s east coast, collapsed on September 4. 

However, the retailer did not inform its customers about the closure – instead disabling comments on social media and shutting its website for ‘maintenance’.

A customer told Daily Mail she had visited the Desordre store in Bondi to collect her order, only to find the store had shut its doors. 

‘The cracks were starting to show a few weeks ago when I went to collect my order and saw, without warning, the Bondi store was closed,’ she said. 

‘I had opted online to collect it from there. I did not receive an email to tell me this and when I called the Darlinghurst store no one answered. 

‘I resorted to calling the Melbourne store and they gave me a vague answer that Bondi ‘had closed down’ and organised for me to pick the order up at Darlinghurst. 

‘I just managed to get the order before that store closed down.’

Pictured is Shannon Thomas, the founder of now-collapsed retailer Desordre

Pictured is Shannon Thomas, the founder of now-collapsed retailer Desordre

Desordre abruptly began closing its stores earlier this month (a boutique is pictured)

Desordre abruptly began closing its stores earlier this month (a boutique is pictured)

The customer said other Desordre shoppers were not so lucky. 

‘One still hasn’t received her $1,000 order after weeks,’ she said. 

‘She went to the two Sydney stores to find out what was going on, only to discover they were shut down. 

‘They have been ignoring her calls, emails and Instagram DMs, so she has to get her credit card company to block the transaction.’

Daily Mail Australia has contacted Desordre in relation to the shopper’s claims.  

Desordre (meaning disorder in French) began as a pop-up store in Sydney‘s Darlinghurst in 2009.

The brand then opened boutiques in Darlinghurst and Bondi Beach in Sydney, Armadale in Melbourne and Fortitude Valley in Brisbane. 

It also shipped globally from its online boutique.

So far 85 creditors have been identified with Desordre owing them $2.4million

So far 85 creditors have been identified with Desordre owing them $2.4million

Dina Broadhurst is among the many well known faces who have worn clothes sold by Desordre

Dina Broadhurst is among the many well known faces who have worn clothes sold by Desordre

So far 85 creditors have been identified with Desordre owing them $2.4million.

Those creditors include Ralph Lauren and Alex Perry, which is owed $729,000, as well as some 13 influencers, models and stylists, including Byron Baes star Abbey Steanes and Perth model Holly Young.

Other creditors include more fashion brands, model management companies, landlords, TikTok and even rubbish removal, pest control and mowing businesses. 

The fashion brand was adored by celebrities such as Dina Broadhurst who can be seen wearing the clothes in several photos on her Instagram page.

Founder Shannon Thomas launched her store more than 15 years ago with the goal of making runway fashion quickly accessible in Australia. 

However, the company has struggled to keep up with global industry giants touting the same goal, like Zara. 

Desordre’s website states it is currently ‘under maintenance’ and is not taking orders. 

Andrew Quinn, Director of Mackay Goodwin Brisbane insolvency firm, has been appointed as Desordre’s liquidator. 

He understands the brand has no outstanding orders.

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Shoppers reveal the tell-tale signs popular Aussie fashion brand Desordre was on the brink of collapse