Telstra is preparing to cut hundreds of jobs as it shifts more work to artificial intelligence systems and offshore contractors in India.Â
Internal emails show up to 650 roles could be axed, with some roles set to be outsourced to a technology partner in India.Â
Chief executive Vicki Brady confirmed about 440 positions may be lost if Telstra proceeds with plans to move parts of its operations to Indian tech giant Infosys.Â
A further 209 roles are expected to go under a separate partnership with Accenture, with work redirected to AI systems and a specialist delivery centre in India.Â
‘These proposals are intended to help us reduce complexity, be more competitive and operate more efficiently and sustainably,’ Ms Brady wrote to staff.
‘This is important for us to deliver on our Connected Future 30 ambition by providing simpler, faster and more competitive experiences for our customers.’
Connected Future 30 is Telstra’s five‑year plan to further embed AI across the business.
In July 2025, the company announced 550 job losses tied to the strategy – cuts that are separate from the latest round.
Telstra chief executive Vicky Brady (pictured) revealed the latest job cuts in an email to staffÂ
Around 440 roles are expected to be outsourced to Indian technology firm Infosys
Ms Brady said employees impacted by the changes will have two options: apply for positions with Infosys through an Expression of Interest, or accept a redundancy package if not selected.
The cuts form part of a growing pattern across corporate Australia, with major employers, including KPMG, NAB and CBA, increasingly slashing jobs and offshoring work to countries where labour costs are significantly lower.
The latest round of redundancies also comes just days after Telstra warned that soaring operational expenses could sharply push up costs for mobile network operators, potentially forcing providers to pass higher prices on to millions of customers
Share or comment on this article:
Telstra jobs bloodbath as hundreds face the axe while work is shipped to India and AI takes over