Sauna closed at Napier’s Ocean Spa after fumes cause health risk for customers
The sauna reopened on May 8, but closed again after further complaints, and remains closed. “We took a…
Havelock North restaurant going unplugged for candlelit World Environment Day
Guests will arrive in the candlelit dining room with live violin music and there will be a four-course…
Beyond the Script: Why One Service Worker’s Mental Health Spiraled After Customers Started Using Her as an Emotional Punching Bag
Pexels Customer service employees are not therapists, but some customers don’t seem to understand that. In this story,…
Xero chief apologises after days of disruptions for customers
“Some of this has been on our side and some due to our third party platforms that we…
Mercury customers mistakenly told they hadn’t paid
Suraiya Phillimore-Smith, Mercury’s chief customer officer, said it had identified some customers had received payment support information in…
ANZ loses $125m CCCFA class action, considers appealing High Court decision
The lawyer representing the customers in the class action, Scott Russell, said: “The next step in the proceeding…
Foodprint app set to connect Hawke’s Bay residents with discounted surplus food
“With everyone feeling the pinch from the cost of living, there is simply no good reason for good…
2 AI Stocks With 85% and 70% Upside to Buy During a Software Bear Market
While artificial intelligence (AI) stocks continue to be market darlings, the same can’t be said for software stocks.…
Petrol station owners profiling customers as fuel thefts surge
Baltej Singh Dhaliwal owns a petrol station in Auckland’s Māngere and said his staff looked at customers before…
Whangārei stores report Covid-level slump because of T2 lane parking fines
Teresa McInerney from Villa Hairdressing said the biggest frustration was the T2 lane on Bank St wasn’t used…
Kiwibank customers left frustrated amid internet banking issues
A spike in those reporting issues with Kiwibank’s online services on Downdetector occurred after 9am, with more than…
Ruakākā power outage impacts more than 360 customers, Northpower team on site
Brodie Stone Multimedia Journalist·Northern Advocate· 13 Apr, 2026 03:01 AMQuick Read Subscribe to listenAccess to Herald Premium…